Temporary & Permanent Clerk 短期和长期书记

Sunshine Hampers & Florist (J) Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading local supplier in Johor Bahru is seeking an efficient data entry and customer service professional. Responsibilities include accurate data entry into the company database, handling customer inquiries, processing orders, and supporting daily administrative tasks. The ideal candidate is skilled in Microsoft Office Suite and communicates effectively in English, Bahasa Malaysia, and Mandarin. This position offers benefits such as annual leave and social insurance.

Benefits

Housing Provident Fund

Annual Leave

Social Insurance

Sick Leave

Maternity Leave

Qualifications

• Ability to perform data entry accurately and efficiently.
• Excellent customer service skills.
• Proficiency in processing orders and managing correspondence.
• Effective communication in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Perform accurate data entry into the company database.
• Respond to customer inquiries via phone, email, and in-person.
• Process orders and coordinate with the warehouse team.
• Maintain organized filing systems for documents.
• Prepare documents and reports as required.
• Support daily administrative tasks.

Skills

Data entry accuracy

Customer service

Order processing

Organizational skills

Effective communication

Tools

Microsoft Office Suite

Job description

Job Responsibilities

• Perform data entry accurately and efficiently into the company database, ensuring all information is up-to-date and readily accessible.
• Provide excellent customer service by responding to inquiries via phone, email, and in-person, addressing customer needs and resolving issues promptly and professionally.
• Process orders received through various channels, verifying order details, confirming product availability, and coordinating with the warehouse team for timely fulfillment.
• Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents and records as needed.
• Assist in preparing reports, presentations, and other documents as required by the management team, utilizing Microsoft Office Suite (Word, Excel, PowerPoint).
• Support daily administrative tasks, including managing correspondence, scheduling appointments, and handling incoming and outgoing mail.
• Coordinate with various departments to ensure smooth workflow and efficient communication across the organization.

Job Requirements

• Perform data entry accurately and efficiently, maintaining organized records.
• Provide excellent customer service, addressing inquiries and resolving issues promptly and professionally.
• Process orders efficiently, ensuring accuracy and timely fulfillment.
• Assist with general administrative tasks, including filing, photocopying, and managing correspondence.
• Maintain a clean and organized work environment.
• Communicate effectively with colleagues and customers in English, Bahasa Malaysia, and Mandarin.
• Support the team with ad-hoc tasks as required.

Job Benefits

• Housing Provident Fund
• Annual Leave
• Social Insurance
• Sick Leave
• Maternity Leave