Teller / Juruwang (Syarikat Pengiriman Wang)

Maxmoney; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services provider in Johor Bahru is seeking a professional to manage currency exchange and remittance transactions. Responsibilities include verifying customer IDs, calculating exchange rates, and maintaining compliance with regulations. Ideal candidates should have strong attention to detail, excellent customer service skills, and experience in cash handling. This role offers competitive pay and adheres to strict security protocols for financial transactions.

Qualifications

• Ability to accurately execute foreign currency exchanges.
• Strong knowledge of current market exchange rates.
• Experience in handling cash transactions securely.

Responsibilities

• Accurately exchange foreign currency to local currency and vice versa.
• Calculate exchange rates based on market rates.
• Verify authenticity of banknotes and detect counterfeits.
• Process remittance transactions under legal compliance.
• Maintain organized and secure cash drawer.

Skills

Customer service skills

Attention to detail

Cash handling skills

Knowledge of currency exchange

Job description

• Accurately exchange foreign currency to the local currency and vice versa.
• Calculate exchange rates based on the current market rates and provide customers with the correct amount.
• Verify the authenticity of banknotes and detect counterfeit currency.
• Maintain an organized and secure cash drawer.
• Process incoming and outgoing remittance transactions, ensuring compliance with legal and company policies.
• Verify customer identification and necessary documentation for remittance transactions.
• Greet and assist customers in a professional and friendly manner.
• Address customer inquiries and resolve any issues or concerns.
• Promote additional services or products to customers when appropriate.
• Ensure strict adherence to company and regulatory compliance standards.
• Report any suspicious or fraudulent activities to the supervisor or manager.
• Maintain a secure and confidential environment for financial transactions.
• Maintain accurate records of transactions and daily summaries.
• Reconcile cash drawers at the end of each shift.
• Prepare reports on transactions and other financial data as required.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .