Telemarketing Specialist (Mandarin Support)

SummitNext Technologies Sdn Bhd; Remote; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider is seeking a Telemarketing Specialist to deliver exceptional sales support for clients in the Finance industry. This remote position requires candidates who possess a Bachelor's degree, relevant experience in sales and finance, and excellent communication skills in both English and Mandarin. Successful applicants will demonstrate strong relationship-building capabilities and a target-driven mindset. Join us in our mission to provide tailored financial solutions to businesses.

Qualifications

• 2-3 years of telemarketing or sales experience, preferably in financial services.
• Experience in banking or financial services is preferred.
• Knowledge of challenges specific to SMEs.

Skills

Excellent verbal and written communication skills in English & Mandarin

Strong ability to negotiate terms

Ability to build and maintain client relationships

Capability to analyze financial statements

Proficiency in using various sales techniques

Ability to handle rejection and stay motivated

Familiarity with CRM software

Education

Bachelor's Degree in Business Administration, Finance, Marketing, or related field

Relevant Certifications in finance, sales, or business development

Job description

About the job Telemarketing Specialist (Mandarin Support - REMOTE)

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider based in Selangor, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Telemarketing Specialist, delivering exceptional service and driving sales performance for our clients in the Finance industry.

Position

Educational Qualifications

• Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
• Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

• Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products.
• Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
• SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

• Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
• Strong ability to negotiate terms, persuade clients and close deals.
• Ability to build and maintain strong relationships with clients.
• Capability to analyze financial statements and assess creditworthiness.
• Proficiency in using various sales techniques and methodologies.
• Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
• Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

• Customer-Oriented: Focused on understanding and meeting the needs of the customer.
• Target-Driven: Motivated by achieving and exceeding sales targets.
• Self-Motivated: Ability to work independently and manage time effectively.
• Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
• Adaptable: Able to adapt to different situations and clients' needs.