Telemarketing Executive

SummitNext Technologies Sdn Bhd; Remote; MYR 100,000 - 150,000; Full time

Job summary

A reputable BPO and Technology Solutions provider in Malaysia is seeking a Telemarketing Executive who is a Mandarin speaker for a work-from-home position. The ideal candidate should possess a Bachelor's degree in a relevant field, have 2-3 years of sales experience, and be skilled in building client relationships and analyzing financial statements. This role offers a basic salary of RM 3000 - RM 4000 with commission pay and additional benefits including training, medical leave, and maternity leave.

Benefits

Commission pay

Training provided

Medical leave

EPF, Socso

Maternity leave

Qualifications

• 2-3 years of telemarketing or sales experience, preferably in financial services.
• Experience in banking or a similar sector is preferred.
• Knowledge of SME market challenges.

Skills

Excellent verbal and written communication skills in English & Mandarin

Strong negotiation skills

Relationship building

Financial statement analysis

Sales techniques and methodologies

Rejection handling

CRM software familiarity

Education

Bachelors Degree in Business Administration, Finance, Marketing or related field

Certifications in finance, sales, or business development

Job description

About the job Telemarketing Executive (Mandarin Support - WFH)

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Telemarketing Executive ( Mandarin Speaker) - WFH to provide unrivalled support to our clients in the lending facilities.

Position

Educational Qualifications

• Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
• Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

• Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products.
• Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
• SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

• Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
• Strong ability to negotiate terms, persuade clients and close deals.
• Ability to build and maintain strong relationships with clients.
• Capability to analyze financial statements and assess creditworthiness.
• Proficiency in using various sales techniques and methodologies.
• Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
• Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

• Customer-Oriented: Focused on understanding and meeting the needs of the customer.
• Target-Driven: Motivated by achieving and exceeding sales targets.
• Self-Motivated: Ability to work independently and manage time effectively.
• Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
• Adaptable: Able to adapt to different situations and clients' needs.
• Basic RM 3000 - RM4000
• Commission Pay
• Training Provided
• Medical Leave
• EPF, Socso
• Maternity leave

Expected Start Date

• Immediate

Job Type

• Monday to Friday ( 9.00 a.m - 6.30 p.m )