Telemarketing (English, Mandarin, Cantonese)

SummitNext Technologies Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading BPO and technology solutions provider is seeking a telemarketer based in Petaling Jaya, Malaysia. The role involves conducting outbound calls to promote products, maintaining customer relationships, and achieving sales targets. Candidates must be fluent in English, Mandarin, and Cantonese, with strong communication skills and a preference for those with prior experience in sales or customer service. The role offers a competitive salary of RM4,500 and growth opportunities within a supportive team environment.

Benefits

Competitive salary of RM4,500

Supportive team environment

Career growth opportunities

Qualifications

• Previous experience in telemarketing, sales, or customer service is preferred.
• Basic computer skills and familiarity with CRM systems is an advantage.

Responsibilities

• Conduct outbound calls to customers to promote products or services.
• Clearly explain product features, benefits, and offers.
• Maintain accurate records of calls and outcomes.
• Build rapport with customers.
• Achieve sales/telemarketing targets.
• Follow company scripts and quality standards.

Skills

Fluency in English

Fluency in Mandarin

Fluency in Cantonese

Strong communication skills

Persuasion skills

Job description

About SummitNext Technologies

SummitNext Technologies Sdn. Bhd. is a BPO and technology solutions provider, delivering high-quality customer engagement and business support services to global clients.

Key Responsibilities

• Conduct outbound calls to customers speaking English, Mandarin, or Cantonese to promote products or services
• Clearly explain product features, benefits, and offers to potential customers
• Maintain accurate records of calls, customer responses, and outcomes
• Build rapport and maintain professional relationships with customers
• Achieve individual and team sales/telemarketing targets
• Follow company scripts, compliance guidelines, and quality standards

Requirements

• Fluent in English, Mandarin, and Cantonese (spoken and written)
• Previous experience in telemarketing, sales, or customer service is preferred
• Strong communication and persuasion skills
• Ability to work in a fast-paced, target-driven environmentBasic computer skills and familiarity with CRM systems is an advantage
• Willing to work on-site in the PJ office

What We Offer

• Competitive salary of RM4,500
• Supportive team environment
• Career growth opportunities within a growing organization

Find Out More About Us

• Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
• Instagram: https://www.instagram.com/summitnexttechnologies
• LinkedIn: https://www.linkedin.com/company/summitnext-technologies
• Website: https://summitnext.com