Technician, Service

Zuspresso; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage company in Shah Alam is seeking an Equipment Specialist and Inventory Storekeeper. Key responsibilities include maintenance and repair of equipment and managing inventory. Candidates should have a diploma in Electrical or Mechanical fields, with 1–2 years of relevant experience. Proficiency in English and Malay is required. Ideal candidates should be detail-oriented and organized.

Qualifications

• 1–2 years of experience in maintenance and troubleshooting in an F&B environment.
• Good knowledge of the coffee industry is a bonus.
• Computer literate with proficiency in English and Malay.

Responsibilities

• Conduct regular calibration and performance testing of equipment.
• Maintain and repair equipment including ovens and chillers.
• Support and track accessories/tools/spare parts inventory.

Skills

Problem-solving skills

Organizational skills

Interpersonal skills

Communication skills

Detail-oriented

Time-management skills

Education

Diploma/Degree in Electrical/Mechanical

Job description

Position Responsibilities

• 50% as Equipment Specialist (R&M & PPM)
  • Carry out regular calibration, and performance testing of equipment.
  • Maintain and repair equipment including blenders, ovens, chillers, under-counter chillers, freezer and ice machines.
  • Provide first-level support and troubleshooting to outlet teams for urgent equipment issues.
  • Liaise with third-party vendors for warranty claims or complex repairs beyond internal scope.
  • Constantly update to supervisor on equipment conditions, parts replacement needs, and any recurring issues.
  • Respond promptly to outlet service calls and ticket requests (via system or WhatsApp/phone).
  • Ensure minimal downtime and disruption to store operations during maintenance activities.
  • Maintain accurate service logs of servicing work done on equipment at each outlet.
  • Ensure all work is conducted safely and in accordance with JKKP/DOSH regulations.
  • Perform any ad-hoc duties as assigned by management (if any).
• 50% as Inventory Storekeeper
  • Support and track accessories/tools/spare parts inventory and usage.
  • Ensure proper labeling, tagging and documentation of all items for delivery/dispatch.
  • Support audits and compliance checks related to inventory.
  • Maintain cleanliness and safety standards in the store area.

Qualification & Experience

• Must possess at least a Diploma / Degree in Electrical / Mechanical or other related disciplines.
• Minimum 1–2-year work experience in maintenance and troubleshooting in an F&B environment.
• Having good knowledge of the coffee industry will be a bonus.
• A team player, detail-oriented individual with excellent organizational, communication, interpersonal, problem-solving, and time-management skills.
• Computer literate with good command of both written and spoken English and Malay.
• Possess own transport and willing to travel.