Technical Trainer

BYD Malaysia; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading automotive company in Malaysia seeks a Technical Trainer to design and manage training programs for dealer staff. The role involves developing hybrid system training, ensuring safety compliance, and assessing trainee performance. Ideal candidates will have a Bachelor’s degree in a relevant field and over 5 years of experience in automotive service. Strong communication and organizational skills are essential.

Qualifications

• 5+ years of experience in automotive service, technical training, or a related field.
• Hands-on experience with diagnostics, repair procedures, and modern vehicle systems.
• Strong understanding of vehicle powertrains, high-voltage systems, and electronic control.

Responsibilities

• Develop and deliver hybrid system training, including batteries and control modules.
• Conduct in-person, online, and hands-on training sessions.
• Manage annual training calendar to meet skill requirements before product launches.

Skills

Technical training

Communication skills

Organizational skills

Education

Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related field

Tools

Learning Management Systems (LMS)

Presentation tools

Job description

As a Technical Trainer, you will be responsible for designing, delivering and managing technical training programs for dealer staff. You’ll play a critical role in upskilling the workforce on vehicle systems, diagnostics, tools and repair procedures ensuring high service standards across the network.

Key Responsibilities:

• Develop and deliver hybrid system training, including powertrains, batteries and control modules.
• Localize global training content to align with regional language, regulations and market requirements.
• Conduct in-person, online and hands-on sessions tailored to technical roles.
• Ensure high-voltage safety training complies with all regulatory standards.
• Assess trainee performance through written examinations and hands-on practical evaluations.
• Develop structured certification pathways for dealer technicians (e.g., EV Technician Certification Level 1–3).
• Plan and manage the annual training calendar to ensure all dealer staff meet skill requirements before new product launches.
• Provide expert guidance on complex diagnostics and repairs.
• Act as a technical liaison between dealerships and Headquarter, track training completion, collecting feedback and drive continuous improvement of training programs.
• Collaborate with Headquarter and Aftersales teams to ensure training initiatives support overall business goals.

Key Qualifications:

• Bachelor's degree in Automotive Engineering, Mechanical Engineering or a related technical field.
• 5+ years of experience in automotive service, technical training or a related field.
• Hands-on experience with diagnostics, repair procedures, and modern vehicle systems (including EVs and hybrids).
• Strong understanding of vehicle systems, including powertrains, high-voltage systems, and electronic control modules.
• Proficient in using learning management systems (LMS) and presentation tools (e.g., PowerPoint, video conferencing platforms).
• Excellent communication, presentation, and facilitation skills.
• Ability to simplify complex technical concepts for varied audiences.
• Skilled in evaluating learning effectiveness and providing constructive feedback.
• Strong organizational skills to manage training calendars and logistics.