Technical Support Engineer — Windows/Linux (Japan, Rotating Shifts)

ASK Headhunter; Remote; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency seeks a Technical Support Engineer to provide essential support for operating systems and troubleshoot network devices. Candidates should hold a Diploma in Information Technology, be proficient in Mandarin and English, and possess strong communication skills. This role requires flexibility for rotational shifts and a willingness to relocate to Japan for long-term commitments. Ideal candidates are motivated team players with troubleshooting expertise.

Qualifications

• Provide day-to-day support and assistance for operating systems.
• Ability to deploy, configure, and troubleshoot Windows & Linux servers.
• Familiarity with IT hardware components.

Responsibilities

• Maintain, diagnose, and troubleshoot network device problems.
• Ensure excellent communication with clients and vendors.
• Be willing to work rotational shifts.

Skills

Excellent oral and written communication skills

Troubleshooting and resolving technical issues

Ability to work independently

Team player

Proficiency in Mandarin

Proficiency in English

Education

Diploma in Information Technology or equivalent

Job description

A recruitment agency seeks a Technical Support Engineer to provide essential support for operating systems and troubleshoot network devices. Candidates should hold a Diploma in Information Technology, be proficient in Mandarin and English, and possess strong communication skills. This role requires flexibility for rotational shifts and a willingness to relocate to Japan for long-term commitments. Ideal candidates are motivated team players with troubleshooting expertise.