Technical Support Engineer – Demos, Projects & Support

Audax; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking a Technical Support Engineer with strong problem-solving skills and bilingual proficiency in English and Mandarin. Responsibilities include managing inventory records, providing technical support, and conducting system demonstrations. Ideal candidates should have a diploma or degree in IT or Engineering and at least 2 years of relevant experience. Join us in delivering high-quality support and fostering positive professional relationships with stakeholders.

Qualifications

• Minimum 2 years proven work experience as a Technical Support Engineer.
• Familiarity with computer systems (Windows/Mac OS) and mobile devices.
• Excellent communication skills in project management.

Responsibilities

• Maintain accurate inventory records and coordinate stock movements.
• Manage project timelines and resource allocation.
• Conduct on-site and remote system demonstrations.

Skills

Technical support

Problem-solving

Project management

Time management

Bilingual (English and Mandarin)

Education

Diploma or Degree in IT/Computer or Electrical/Electronic Engineering

Tools

Remote desktop applications

Network configuration

Job description

A leading technology firm in Kuala Lumpur is seeking a Technical Support Engineer with strong problem-solving skills and bilingual proficiency in English and Mandarin. Responsibilities include managing inventory records, providing technical support, and conducting system demonstrations. Ideal candidates should have a diploma or degree in IT or Engineering and at least 2 years of relevant experience. Join us in delivering high-quality support and fostering positive professional relationships with stakeholders.