Technical Sales Executive - Key Accounts & On-site Support

FEPA; Remote; MYR 40,000 - 60,000; Full time

Job summary

A leading abrasive solutions provider in Malaysia is seeking a Sales Executive specializing in Technical Support and Customer Solutions. In this role, you'll manage customer accounts across Penang, Seremban, and KL, handling technical complaints and driving sales growth. Candidates should have at least 3 years of experience in sales or technical support, strong problem-solving skills, and be proficient in Bahasa Malaysia, English, and Mandarin. This position offers an attractive remuneration package and clear career growth opportunities.

Benefits

Attractive remuneration package with incentives

Support for skill development

Medical benefits

Clear career pathway

Qualifications

• Minimum 3 years of experience in Sales or Technical Sales.
• Experience in handling technical complaints is a plus.
• Proficiency in Bahasa Malaysia, English, and Mandarin.

Responsibilities

• Manage and grow existing customer accounts.
• Handle technical complaints and provide solutions.
• Conduct on-site visits to troubleshoot and perform trials.
• Prepare quotations and follow up on inquiries.
• Maintain strong customer relationships.

Skills

Sales experience

Technical support skills

Communication skills

Analytical skills

Problem-solving skills

Customer relationship skills

Job description

A leading abrasive solutions provider in Malaysia is seeking a Sales Executive specializing in Technical Support and Customer Solutions. In this role, you'll manage customer accounts across Penang, Seremban, and KL, handling technical complaints and driving sales growth. Candidates should have at least 3 years of experience in sales or technical support, strong problem-solving skills, and be proficient in Bahasa Malaysia, English, and Mandarin. This position offers an attractive remuneration package and clear career growth opportunities.