Technical Operations Manager, Third Party Data Centers

Google Inc.; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading technology company in Kuala Lumpur is looking for a Technical Operations Manager for Third Party Data Centers. This role requires overseeing critical facility operations, ensuring optimal maintenance and troubleshooting of equipment. The ideal candidate should have at least 9 years of experience in operations and facilities management, strong problem-solving skills, and the ability to communicate effectively in English. This position offers an opportunity to be part of an innovative team focusing on data center efficiency.

Qualifications

• 9 years of experience in operations management and facilities management.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Experience working in data center environments.

Responsibilities

• Oversee technical and team leads through maintenance and repairs.
• Respond to critical events and alarms.
• Support the risk management program.

Skills

Operations management

Facilities management

Critical facility operation management

Fluent English communication

Problem-solving

Education

Associate's degree, trade school certification, or equivalent

Job description

Technical Operations Manager, Third Party Data Centers

• link Copy link

corporate_fare Google place Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Apply

• link Copy link
• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operations management and facilities management.
• Experience in critical facility operation management.
• Ability to communicate in English fluently to work with local and other internal stakeholders.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third‑party sites.
• Ability to forecast resource requirements in a data‑driven way.
• Excellent problem‑solving skills.

About the job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non‑critical electrical or mechanical system components. You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

As a Data Center Technical Operations Manager, you will be deeply involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third‑party data center vendors and operators with a focus on operability, maintainability and reliability. In this role, you will be the voice of the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team‑oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
• Keep stakeholders informed about current work and discuss strategic decisions and directions with them.
• Provide technical expertise during incidents, and coordinate the planning of critical activities.
• Respond to critical events and alarms in accordance with contractual obligations.
• Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.