Technical Business Analyst

Quantuma; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A key technology firm in Kuala Lumpur is looking for a Technical Business Analyst to bridge business needs and technical delivery. You will work closely with UK and Malaysia teams to gather requirements, support agile delivery, and ensure seamless integration of solutions. Strong skills in API documentation, agile tools, and stakeholder management are essential. The role offers a unique opportunity to drive innovation in a collaborative environment.

Qualifications

• Experience in requirement gathering and documentation.
• Knowledge of solution design and delivery support.
• Ability to manage stakeholder expectations effectively.

Responsibilities

• Gather and prioritise business and technical requirements.
• Create user stories and technical specifications.
• Collaborate with architects to validate software solutions.
• Support agile delivery through backlog refinement.
• Ensure seamless system integration.

Skills

Understanding of API documentation

Familiarity with Git

Advanced agile project management

Strong grasp of system logic

Experience with JSON and XML

Creating data flow diagrams

Exposure to cloud platforms

Organisational skills

Analytical skills

Ability to work in teams

Tools

Azure DevOps

Jira

Job description

The Opportunity

A key role in driving the success of our KL technology hub by bridging business needs and technical delivery. As a Technical BA, you’ll work closely with stakeholders, delivery teams, and architects to conceptualise, document, and deliver innovative software solutions.

Core Responsibilities

• Requirement Gathering: Work with UK based and Malaysia based teams to understand, analyse, and prioritise business and technical requirements.

• Documentation: Create clear and comprehensive user stories, acceptance criteria, process maps, data flow diagrams and technical specifications.

• Solution Design: Collaborate with architects and engineers to conceptualise and validate software solutions that meet business objectives.

• Development Support: Work within delivery teams to refine backlogs, clarify requirements, and ensure solutions align with business goals.

• System Integration: Ensure new and existing software integrates seamlessly, considering data flows, APIs and technical dependencies.

• Data & Cloud Focus: Operate confidently in data-driven and cloud environments, supporting data migration, transformation and automation initiatives.

• Automation Awareness: Identify opportunities for process automation and support the adoption of automation tools and practices.

• Stakeholder Management: Build strong relationships with business and technical stakeholders, managing expectations and facilitating effective communication.

• AI & LLM Understanding: Have an awareness of AI, large language models and their potential applications within the business.

• Agile Delivery: Champion agile methodologies, supporting sprint planning, backlog refinement and continuous improvement.

• Quality Assurance: Support UAT and system testing by defining test cases and acceptance criteria and ensuring traceability from requirements to delivery.

• Change Management: Assist in the transition of new solutions into business-as-usual operations, including training and support documentation.

Technical Skills & Experience

• Understanding of API documentation and integration patterns.

• Familiarity with Git for version control and collaboration.

• Advanced use of agile project management tools (Azure DevOps, Jira).

• Strong grasp of system logic, technical dependencies, and troubleshooting.

• Experience with JSON, XML, and other structured data formats.

• Experience creating and interpreting data flow diagrams and process maps.

• Exposure to cloud platforms (e.g., Azure AWS, GCP) and modern data architectures.

• Excellent organisational skills and attention to detail.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently and as part of a cross-functional team.