Technical Architect

Global Blue; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology partner in Kuala Lumpur seeks a skilled Technical Architect to design and implement innovative solutions. The ideal candidate will guide technical teams, construct comprehensive solutions, and demonstrate expertise in systems design, cloud technologies, and payment processing. Strong communication and problem-solving skills are essential. This position offers a dynamic work environment focused on enhancing the shopping experience internationally.

Qualifications

• Strong technical knowledge in software architecture.
• Ability to architect complex systems integrations.
• Experience with Cloud, DevOps, and Agile Development.

Responsibilities

• Construct total solution proposals including both functional and technical requirements.
• Lead cross-domain technology design and delivery.
• Serve as a trusted technical advisor during implementation.

Skills

Systems design experience

Microservices expertise

Analytical skills

Excellent communication skills

Cloud technology understanding

Problem-solving ability

Education

Computer Science or Engineering degree

Tools

Kubernetes

Docker

SQL Database

NoSQL (e.g., MongoDB)

REST APIs

Job description

• Be the expert to construct total solutioning proposal includes USP (Unique Selling Point), high level scope of both functional and technical requirements, including data and security blueprint

• Design and deliver complex cross-domain solutions encompassing a rich variety of technologies and using a mixture of agile and planned methods to provide innovative solutions to address business’ needs

• Work with internal technical teams, development teams, business users, and vendors to manage and deliver successful solutions during implementation stage
• Participate in or to drive deep architectural discussions to build trust and rapport with stakeholders during implementation stage

• Be a trusted technical advisor to business and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within organization

• Articulates desired future state, understand the current state, identify gaps between the two states, and develop approaches to close these gaps.

• Providing technology guidance for development and infrastructure teams.

Reporting and collaboration
• The holder of the position reports to Senior Technical Architect for Payment services in Global Blue.

• The holder of the position collaborates with the fellow Technical Architect, Technical Pre-Sales team, Business Development team, Software Engineering team, IT Operations and Regional Commercial organizations

Key competencies
• The ideal candidate should possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and passionate about working with internal/external customers to help build applications at scale.

• Systems design experience, with the ability to architect or explain complex systems interactions including data flows, common interfaces, APIs and other methods.

• Broad architecture skills, covering application, infrastructure, data, and integration

• Sound understanding and experience of contemporary paradigms, such as Cloud, DevOps and Agile Development.

• Demonstrated ability to adapt to new technologies and learn quickly.

• Working knowledge in Card Payment Transaction Processing is a must.

• Past working experience in implementing integrated payment solutions in Hospitality and Retail segment is a major advantage.

• Past working experience in international/multicultural environment is an added advantage.

• Microservices, Event Driven, or other Cloud Native experience

• Working knowledge of container technologies (e.g. Kubernetes, Docker), services, and API models (e.g. Swagger, OpenAPI)

• Hands-on experience with different storage solutions (e.g. SQL database, NoSQL such as MongoDB, Hadoop, Redis, etc.)

• Experience with scalable networking technologies (e.g. Load Balancers, Firewalls) and web standards (e.g. REST APIs, web security mechanisms)

• Skill in analysis and interpretation of large, complex IT/technology products and services

• Analytical and problem-solving skills with attention to details

• Excellent verbal and written communication skills

• Possess a "can do" attitude and positive outlook, minimizing negative behaviours

• Ability to communicate effectively in a multicultural, multinational environment and mobilize cross-functional high-performance teams

• Ability to manage multiple competing priorities under pressure

• Fluent in English
Education and qualifications

• Computer Science or Engineering degree or relevant work experience

• Possession of relevant certifications, such as TOGAF certification, is an added advantage

About Us

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve.