Team Leader, Safety & Security

ERMS Berhad; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality wellness company in Subang Jaya, Malaysia seeks a Safety & Security Supervisor to lead operational compliance and ensure guest safety. This role demands a thorough understanding of safety regulations, emergency response, and team management. Candidates must possess a relevant certification and at least three years of experience in safety within hospitality. A calm demeanor during emergencies and operational knowledge of security systems are essential for success in this role.

Qualifications

• Minimum 3 years of experience in safety and security operations.
• Additional certifications in emergency response will be an advantage.

Responsibilities

• Lead and supervise the Safety & Security team.
• Conduct regular safety inspections and security patrols.
• Ensure compliance with safety and security standards.

Skills

Knowledge of safety and security procedures

Ability to operate security systems

Good communication skills

Education

Certificate or Diploma in Security Management

Job description

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.

Your Role

This role is responsible for leading and supervising the Safety & Security team to ensure the safety, security and well-being of guests, employees and property at REN. The role includes overseeing day-to-day security operations, enforcing policies, coordinating emergency response and ensuring compliance with safety and security standards.

Key Responsibilities

1. Operations

• Assist the Head of department and Senior Executive in managing daily safety and security operations.
• Support, guide, and supervise security team members to ensure smooth shift operations.
• Conduct regular team briefings, assign duties, and monitor staff performance and discipline.

2. Safety, Security & Compliance

• Ensure effective implementation of safety and security policies, SOPs, and emergency response plans.
• Conduct regular safety inspections, risk assessments, and security patrols throughout the retreat premises.
• Monitor and manage the use of security systems including CCTV, alarm systems, and access controls.
• Ensure compliance with occupational health, safety, and security regulations and company standards.
• Promptly respond to incidents, accidents, or emergencies in a calm and professional manner.
• Ensure incidents are properly documented, reported, and escalated where necessary.
• Coordinate with local authorities, emergency services, and external stakeholders when required.
• Plan, organize, and conduct safety and security training for staff, including safety awareness, fire drills, evacuation procedures, and crisis management.
• Promote a strong safety culture and awareness among all employees.

5. Reporting, Audits & Improvement

• Support the Head of Department in audits, investigations, and corrective action plans.
• Assist in preparing reports, analysis, and recommendations to improve safety and security practices.
• Contribute to strategic planning and continuous improvement initiatives within the department.

Requirements

Education

• Certificate or Diploma in Security Management, Occupational Safety & Health, Risk Management, or a related field.
• Additional certifications in First Aid, Fire Safety, Emergency Response, or Safety & Security Management will be an added advantage.

Experience

• Minimum 3 years of related experience in safety and security operations, preferably within hospitality, wellness, resort.

Skills

• Related knowledge of safety and security procedures, SOPs, emergency response, and risk assessment practices.
• Ability to operate and monitor security systems such as CCTV, alarms, and access control systems.
• Good communication skills and the ability to remain calm during emergencies.