Team Leader, Asset Management

Asia Recruit (Permanent, Contract, & Executive Recruitment); Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment consultancy is seeking a Team Leader for Asset Management in Petaling Jaya, Malaysia. The ideal candidate should have at least a Bachelor's degree and a minimum of 2 years of experience in the debt collection industry. Responsibilities include monitoring team performance, ensuring fair account allocation, and supporting repossession efforts. Proficiency in Microsoft Excel and Word is required, along with strong communication skills in English and Bahasa Malaysia. Knowledge of Mandarin is an advantage.

Qualifications

• Minimum Bachelor holder in any equivalent professional qualification.
• At least 2 years experience in debt collection industry.
• Good communication in English and Bahasa Malaysia, both written and spoken.

Responsibilities

• Monitor calling performance and skills of the team.
• Plan and allocate accounts fairly among team members.
• Review accounts and ensure Telco searches are done diligently.
• Ensure effective repossession processes are conducted.
• Support ad-hoc tasks as assigned by manager.

Skills

Negotiation skills

Interpersonal skills

Team player

Good communication in English

Good communication in Bahasa Malaysia

Proficiency in Mandarin

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

About the job Team Leader, Asset Management

Job Responsibilities

• Effective monitoring on regimented calling, overtime and negotiation skill of the callers.
• Allocation / Batching of accounts (fixed bucket) is well planned and ensure equal and fair distribution/allocation of accounts to all team members.
• Consistently review of 1-90 days account and ensure the team conduct Telco searches and request site visits diligently.
• Ensure effectiveness & adequacy of repossessions in order to achieve the successful repossession.
• Ensure a fair, assertive and professional approach at all times when negotiating for.
• To support ad-hoc tasks from time to time assigned by superior/manager.

Job Requirements

• Minimum Bachelor holder in any equivalent professional qualification.
• Minimum at least 2 years in debt collection industry and lead the collection team, looking for team leader who can pick up the portfolio immediately.
• Good communication in English and Bahasa Malaysia, both written and spoken. Able to communicate in Mandarin is additional advantage.
• Able to work assigned shift hours and have flexibility to accommodate possible weekend assignment.
• Willing to travel to conduct site visits (optional)
• Team player with good interpersonal skills and able to work under pressure.
• Well verse in using Microsoft Excel and Word.
• Proficiency in Mandarin is highly preferred.

Qualified and interested candidates can apply by clicking the button below or sending your updated resume to [e-mail].

Consultant in charge of the role: