Team Lead, Training & Development (Bilingual)

Cognizant; Malaysia; On-site; MYR 50,000 - 70,000; Full time

Job summary

A multinational IT services company in Malaysia is seeking a Training Associate responsible for designing and implementing training programs. The ideal candidate must have at least 2 years of experience in training roles or 3-5 years in team leadership. Fluency in both English and Mandarin is essential for effective communication. Strong documentation, coaching, and facilitation skills are required. This role includes a 24/7 rotational shift and offers opportunities for professional growth in a dynamic environment.

Qualifications

• Minimum of 2 years’ experience in a training role or 3-5 years in team leadership.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Strong documentation and problem-solving skills.

Responsibilities

• Design and implement training and knowledge-sharing sessions.
• Provide mentor support to new hires and facilitate the training process.
• Create, update, and deploy training documents efficiently.

Skills

Training Design

Coaching Skills

Client Management

Problem-solving Skills

Communication Skills

Documentation Skills

Excel Proficiency

PowerPoint Proficiency

Fluency in English

Fluency in Mandarin

Job description

A multinational IT services company in Malaysia is seeking a Training Associate responsible for designing and implementing training programs. The ideal candidate must have at least 2 years of experience in training roles or 3-5 years in team leadership. Fluency in both English and Mandarin is essential for effective communication. Strong documentation, coaching, and facilitation skills are required. This role includes a 24/7 rotational shift and offers opportunities for professional growth in a dynamic environment.