Team Lead

Ouji; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A dynamic FMCG company located in Kuala Lumpur is seeking a proactive Team Lead to manage daily operations and a team of promoters across multiple outlets. Responsibilities include supervising promotional activities, meeting sales targets, and ensuring brand standards are upheld. Candidates should have excellent communication skills in English and Bahasa Malaysia, along with over 2 years of experience in retail or team supervision. Competitive salary and benefits are offered.

Benefits

Competitive salary with performance-based incentives

Travel and mobile allowance

Career development opportunities

Exposure to top-tier retail locations

EPF SOCSO

Qualifications

• 2+ years of experience in retail, field sales, or team supervision.
• Must be willing to travel between outlets.
• Experience in supervising teams preferred.

Responsibilities

• Supervise and support promoters across multiple outlets.
• Schedule and coordinate shifts for promoters.
• Conduct regular visits to monitor performance.
• Provide coaching and motivation to promoters.
• Ensure proper product display and inventory.
• Handle promoter attendance and punctuality.

Skills

Good communication skills in English & Bahasa Malaysia

Strong leadership and people management skills

Excellent communication and problem-solving abilities

Highly organized and self-motivated

Proficient in Microsoft Excel, Google Sheets, and reporting tools

Job description

Company Overview

We are Ouji Seiyaku, a dynamic FMCG company and proud brand owner of Dynamo, Fab, Walch, and ar FÜM. Our product portfolio spans across the personal care, household care and laundry sectors, offering high-quality solutions that meet the everyday needs of consumers.

With a strong focus on innovation, quality, and sustainability, we operate our own manufacturing facility in Nilai, ensuring efficiency, consistency, and excellence in every product we produce.

As a trusted name in homes across Malaysia and beyond, Ouji Seiyaku continues to grow through our commitment to customer satisfaction and brand integrity.

Job Overview

We are seeking a proactive and experienced Team Lead to oversee the daily operations of assigned outlets and manage a team of promoters. This role ensures all promotional activities are executed effectively, sales targets are met, and brand standards are maintained at each location.

Responsibilities

• Supervise and support promoters across multiple AEON BiG outlets
• Schedule and coordinate promoter shifts to ensure full coverage
• Conduct regular visits to outlets to monitor performance and compliance
• Provide on-the-job coaching, training, and motivation to promoters
• Ensure proper product display, inventory availability, and promotional setup
• Handle promoter attendance, punctuality, and disciplinary issues
• Liaise with AEON BiG floor staff and store management for smooth operations
• Collect daily sales reports and compile weekly/monthly performance reports
• Support in recruiting and onboarding new promoters when needed
• Act as a communication bridge between promoters, HQ, and client/brand team

Requirements

• Good communication skills in English & Bahasa Malaysia
• 2+ years of experience in retail, field sales, or team supervision
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Must be highly organized, responsible, and self-motivated
• Willingness to travel between outlets (own transport preferred)
• Proficient in Microsoft Excel, Google Sheets, and reporting tools

Working Schedule

Rest Day: Monday

Working Days: Tuesday to Sunday

Total Hours: 45 working hours per week (inclusive of 1-hour lunch break daily)

Weekdays (Tuesday to Friday): 10:00 AM – 6:00 PM

Weekends (Saturday & Sunday): 10:00 AM – 7:00 PM

Benefits

• Competitive salary with performance-based incentives
• Travel and mobile allowance
• Career development opportunities within a growing team
• Exposure to multiple top-tier retail locations and consumer brands
• EPF SOCSO