T&T Senior Specialist - Business Operations - MY

Deloitte PLT; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur is seeking a T&T Senior Specialist in Business Operations. The successful candidate will support the Southeast Asia consulting leadership team through operational management, including pipeline management and performance reports. Ideal candidates will possess qualifications in accounting or business, have 4–5 years of relevant experience, and strong proficiency in MS Office applications. The role involves collaboration across various teams and contributing to operational efficiency within the firm.

Qualifications

• 4–5 years of relevant experience in a similar role.
• Strong proficiency in MS Office applications.
• Excellent written and verbal communication skills in English.

Responsibilities

• Provide day‑to‑day operational support to business leaders.
• Prepare and manage monthly business review reports.
• Deliver ad‑hoc data analysis and reporting.

Skills

MS Office applications proficiency

Project management

Data analysis

Communication skills

Process automation tools

Education

Tertiary qualification in accounting, business, finance, or related discipline

Tools

Excel

PowerPoint

Power Automate

Job description

T&T Senior Specialist - Business Operations - MY

Service Line / Portfolios: Business Operations/Office Services

Location: Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

You’ll have a critical role supporting the Southeast Asia consulting leadership team with the operational management of the practice as well as supporting strategic initiatives.

• Provide day‑to‑day operational support to designated business leaders, including sales pipeline management, sales tracking, and opportunity hygiene activities.
• Oversee daily operational processes such as negative WIP clearing, pipeline updates, timesheet follow‑ups, close‑to‑market reporting, and support for project code creation.
• Prepare and manage monthly business review reports covering sales performance, WIP/AR updates, landing point analysis, and other key performance indicators.
• Deliver ad‑hoc data analysis and reporting to senior business leaders as required.
• Partner with cross‑functional teams—Revenue Management, Finance, Resource Scheduling, HR, and Client & Industries—to drive operational efficiency and alignment.
• Support annual budgeting cycles and headcount planning activities.
• Lead or contribute to special projects and operational improvement initiatives.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Specialist across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholders to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

Enough about us, let's talk about you

You will be successful in this role if you have:

• A tertiary qualification in accounting, business, finance, or a related discipline.
• A minimum of 4–5 years of relevant experience in a similar role.
• Strong proficiency in MS Office applications (Excel, PowerPoint, Outlook, Power Automate).
• Project management experience is advantageous.
• Intermediate to advanced Excel and PowerPoint skills for developing reports and presentations.
• Familiarity with creating Macros or an interest in acquiring the skill is preferred.
• Intermediate proficiency in Outlook for professional communication and meeting coordination.
• Experience with process automation tools (e.g., Power Automate) is an added advantage.
• Excellent written and verbal communication skills in English.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

#LI-JK