Systems Administrator

Toshiba Transmission & Distribution Systems; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology company in Malaysia is seeking an IT Support Specialist to provide vital system administration and support activities. The ideal candidate will have a Bachelor's degree in Information Technology or Network Security and at least 2 years of relevant experience. Responsibilities include maintaining documentation, troubleshooting IT issues, and supporting the IT infrastructure. The company values communication skills and a willingness to learn new technologies. This role offers an excellent opportunity for professional growth in a dynamic environment.

Qualifications

• 2+ years of experience in IT support or system administration preferred.
• Basic knowledge of hardware, software, networking, and IT infrastructure.
• Experience with IT documentation is an advantage.

Responsibilities

• Maintain documentation for IT systems and procedures.
• Provide day-to-day IT services and system administration support.
• Support configuration and troubleshooting of end-user devices.

Skills

Troubleshooting skills

Problem-solving skills

Communication skills

Adaptability to new technologies

Education

Bachelor's degree in Information Technology or Network Security

Tools

Firewalls

CCTV systems

Network switches

Job description

Responsibilities

• Maintain proper documentation for IT systems, procedures, configurations, and inventories.
• Provide day-to-day IT services and system administration support to the Company to ensure smooth business operations and compliance with established IT policies and procedures.
• Support the configuration, maintenance, and troubleshooting of end-user devices, servers, and network systems, including diagnosing basic hardware and software issues.
• Assist in maintaining the Company’s IT infrastructure to ensure systems are operating efficiently and reliably.
• Coordinate and support hardware and software installations, upgrades, and replacements, including assessing potential impacts on existing systems.
• Assist in monitoring IT assets, including tracking hardware and software inventory and supporting basic purchasing processes when required.
• Support routine IT security tasks, including assisting with scheduled security diagnostics for the Company website and reporting any identified issues to the relevant parties.
• Provide basic support for office IT-related equipment such as firewall, switches, CCTV, printers, and PA systems to ensure smooth daily operations.
• Liaise with vendors and service providers for IT support, maintenance, and procurement matters under guidance.
• Provide basic IT assistance and guidance to employees on software and hardware usage.
• Prepare, update, and maintain IT documentation, user guides, and basic tutorials for internal reference.
• Prepare routine reports and documentation as required by superiors.
• Assist in ensuring compliance with Information Security policies and promptly report any suspected breaches to the relevant parties.
• Support IT audit activities and assist in follow-up actions based on audit findings.
• Perform regular data backup activities and ensure backup records are properly documented.

Qualifications

• Bachelor's degree in Information Technology, Network Security.
• At least 2 years of working experience in IT support, system administration is preferred. IT documentation experience is an advantage.
• Basic knowledge of hardware, software, networking, and IT infrastructure.
• Willingness to learn and adapt to new systems and technologies.
• Good troubleshooting and problem-solving skills.
• Ability to communicate clearly with users and vendors.