System Engineer/Backup Admin

Persistent Systems; Selangor; On-site; MYR 60,000 - 75,000; Full time

Job summary

A leading technology firm in Malaysia is seeking an experienced technical support professional with strong troubleshooting skills in Linux and Windows environments. Candidates should possess a bachelor’s degree in Computer Science or Information Technology and a minimum of 3 years in technical support. Proficiency in alternative backup tools and skills in networking and storage systems are essential. Excellent written and verbal communication skills in English and a second language, either Chinese or Japanese, are required for this role.

Qualifications

• Minimum 3 years of relevant experience in technical/customer support.
• Excellent communication skills in English and Chinese or Japanese.
• Solid expertise with Linux and Windows troubleshooting.

Skills

Technical support experience

Troubleshooting skills

Communication skills in English and Mandarin or Japanese

Networking concepts understanding

Experience with backup tools

Education

Bachelor’s degree in Computer Science or IT

Tools

Veritas

Veeam

NetBackup

Avamar

Job description

Bachelor’s degree in Computer Science, Information Technology, or equivalent relevant experience.

Minimum 3 years’ of relevant experience in technical/customer support, preferably within enterprise data backup and recovery environments.

Solid hands‑on expertise with software; familiarity with alternative backup tools like Veritas, Veeam, NetBackup, or Avamar is a plus.

Strong troubleshooting skills in Linux, Windows Server, VMware/Hyper‑V, and networking fundamentals.

Experience with implementation, configuration, and monitoring of enterprise backup solutions.

Excellent written and verbal communication skills – English and Chinese or English and Japanese

Mandatory Skill Set

Networking (Expert Level): Strong understanding of networking concepts, including DNS, DHCP, and network troubleshooting.

Storage (Intermediate Level): Knowledge of NFS, File System concepts, NAS, SAN, RAID, and related technologies.

In addition to the above skill, the candidate must have at least one of the following skills:

Proficiency in Linux with experience in Active Directory / Tomcat, or SAML.

Database (Oracle/SQL Server/SAP HANA/ Mongo DB or any) administration knowledge on a Linux platform.

Expertise in Windows OS with familiarity in Microsoft Exchange / M365/ SharePoint concepts.

Windows OS proficiency combined with experience in virtualization (VMWare/ Hyper‑V, etc) tools.

Windows OS with storage expertise and hands‑on troubleshooting for any cloud (Azure/AWS/ or on‑premises (tape/disk storage) devices.