System and Hardware Enabling Engineer (Contract)

Intel; Penang; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Penang is seeking a Contract Employee to provide technical support in the Edge Computing Group. You will work closely with customers to ensure product readiness and quality, develop tools for product design, and collaborate with various teams. The ideal candidate holds a degree in Electrical or Electronic Engineering and is skilled in x86 architecture and customer support. This role offers a hybrid work model, allowing for flexibility in working locations.

Qualifications

• Fresh Graduates are encouraged to apply, less than 2 years' experience can also be considered.
• Understanding of electrical components and characteristics is necessary.
• Ability to work with diverse stakeholders.

Responsibilities

• Provides technical support for Intel products and technologies.
• Develops and implements product design, development, and validation tools.
• Evaluates, designs, and develops new software and hardware fixtures.
• Creates product specifications and supporting technical collateral.
• Collaborates with internal and external teams for product delivery.
• Partners with customer R&D and manufacturing for product ramp.

Skills

Familiar with x86 CPU and chipset architecture

Windows and Linux OS level platform debug

Customer Support

Good communication skills

Familiar with circuit design/theory

Hands-on experience with lab tools

Team player

Excellence in English communication

Education

Degree in Electrical / Electronic Engineering or Computer Engineering

Tools

Oscilloscopes

Analyzers

Multimeter

Job description

Job Details

In this position, you will be part of Intel Edge Computing Group, working in Product Support and Enabling Team. ECG Product Support and Enabling Team always strive to make our world a better place using Intel technology in partnership with our external customers with the top mission to accelerate our customers and partners to differentiate through our world class support and services.

Responsibilities

• Provides technical support for solutions that incorporate one or more Intel products and technologies, drivers solution design ensuring time-to-market readiness, transforms opportunities to design and production wins, and enables ecosystem and industry partners for platform solution readiness.
• Develops and implements product design, development, and validation tools and provides technical and issue resolution support during development, testing, and production.
• Evaluates, designs, and develops new software and hardware fixtures and utilizes tools during project deployment to validate and optimize product quality and performance.
• Creates product specifications, hardware design guides, application notes, and other supporting technical collateral.
• Collaborates and enables internal and external silicon, hardware, and software teams to deliver latest products in the market.
• Partners with customer RnD and manufacturing to ensure smooth product ramp through integrating customer requirements, mitigating customer factory challenges, delivering product training, and provide health oversight with rapid technical support and systematic improvement action.
• Board Retest and Archival Support.
• Lead and support the RAND PAE Project, including board retest and kitting, HW checklist, PAE Portal maintenance, and documentation.
• Manage logistics for DHL movement and oversee archive cold storage reconciliation.

Qualifications

• Degree in Electrical / Electronic Engineering or Computer Engineering. Fresh Graduates are encouraged to apply, less than 2 years' experience can also be considered.
• Familiar with x86 CPU and chipset architecture, embedded systems, computer system/board designs.
• Experience in Windows and Linux OS level platform debug.
• Technical Documentation, Technical Requirement Definition and Design.
• Customer Support, troubleshooting, and good communication skill.
• Familiar with circuit design/theory, understanding of electrical component and characteristics.
• Familiar/Hands‑on experience with lab tools (oscilloscopes, analyzers, multimeter).
• Excellence in English communication (verbal and written) with ability to work with diverse set of stakeholders (e.g., Marketing, Silicon Design Engineers/Architect, Validation Engineers and Customers).
• Team player and able to interact with different internal and external stakeholders.

Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to our staffing team at [e-mail].

Job Type

Intel Contract Employee

Shift

Shift 1 (Malaysia)

Primary Location

Malaysia, Penang

Additional Locations

Business group: The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel’s PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people’s potential - allowing each person use our products to focus, create and connect in ways that matter most to them.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.