Supervisor - (Retail Electrical Appliances) Tanjung Tokong branch

Ban Hin Bee; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Penang is seeking a Branch Supervisor to lead the sales and support team. This role involves overseeing daily operations, monitoring stock and store appearance, and driving sales performance. The ideal candidate will possess strong leadership and communication skills, be organized, sales-oriented with good customer handling ability, and proficient in Excel and basic POS systems. The position may require weekend and public holiday work. Competitive salary and benefits offered.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical and insurance benefits

Career development opportunities

Birthday leave

Qualifications

• Strong leadership and communication skills.
• Sales-oriented with good product knowledge.
• Proficient in Microsoft Excel and basic POS systems.

Responsibilities

• Supervise and lead the sales and support team.
• Drive sales performance to meet branch targets.
• Handle customer inquiries and service issues.

Skills

Leadership

Communication

Sales orientation

Customer handling

Organization

Tools

Microsoft Excel

POS systems

Job description

Company Overview

At Ban Hin Bee, we are committed to providing a rewarding and supportive work environment for our employees. As a Branch Supervisor, you can expect:

Benefits

• Competitive salary and performance-based bonus opportunities
• Comprehensive medical and insurance benefits
• Opportunities for career development and progression
• A positive and collaborative team culture
• Birthday Leave to celebrate your significant and special moments

Job Responsibilities

• Supervise and lead the sales and support team in daily retail operations
• Monitor stock display, cleanliness, and overall store appearance according to company standards
• Drive sales performance to meet or exceed branch targets
• Handle customer inquiries, complaints, and service issues professionally
• Monitor staff performance and provide coaching

Qualifications

• Strong leadership and communication skills.
• Sales-oriented with good product knowledge and customer handling ability.
• Organized, responsible, and able to work under pressure.
• Proficient in Microsoft Excel and basic POS systems.
• ***Willing to work on weekends, public holidays

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