Supervisor - (Retail Electrical Appliances) Seberang Jaya branch

Ban Hin Bee; Permatang Pauh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company located in Penang is seeking a Branch Supervisor to oversee daily operations and lead the sales team. The successful candidate will be responsible for driving sales, managing customer service issues, and ensuring store standards. Ideal candidates should possess strong leadership skills, be organized, and have sales-oriented experience. Benefits include competitive salary, bonuses, and comprehensive medical coverage. Apply to join a positive and collaborative team culture.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical and insurance benefits

Career development opportunities

Birthday Leave

Qualifications

• Strong leadership and communication skills.
• Sales-oriented with good product knowledge and customer handling ability.
• Organized, responsible, and able to work under pressure.

Responsibilities

• Supervise and lead the sales and support team in daily retail operations.
• Monitor stock display, cleanliness, and overall store appearance according to company standards.
• Drive sales performance to meet or exceed branch targets.
• Handle customer inquiries, complaints, and service issues professionally.
• Monitor staff performance and provide coaching.

Skills

Leadership skills

Sales orientation

Customer service proficiency

Ability to work under pressure

Proficiency in Microsoft Excel

Tools

Point of Sale (POS) systems

Job description

At Ban Hin Bee, we are committed to providing a rewarding and supportive work environment for our employees. As a Branch Supervisor, you can expect:

• Competitive salary and performance-based bonus opportunities
• Comprehensive medical and insurance benefits
• Opportunities for career development and progression
• A positive and collaborative team culture
• Birthday Leave to celebrate your significant and special moments

Job Responsibilities

• Supervise and lead the sales and support team in daily retail operations
• Monitor stock display, cleanliness, and overall store appearance according to company standards
• Drive sales performance to meet or exceed branch targets
• Handle customer inquiries, complaints, and service issues professionally
• Monitor staff performance and provide coaching
• Strong leadership and communication skills.
• Sales-oriented with good product knowledge and customer handling ability.
• Organized, responsible, and able to work under pressure.
• Proficient in Microsoft Excel and basic POS systems.
• Willing to work on weekends, public holidays