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SUPERVISOR

SBP PETROMART

Terengganu

On-site

MYR 100,000 - 150,000

Full time

Yesterday
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Job summary

A leading retail company in Terengganu is seeking an experienced Supervisor to manage day-to-day operations at their retail store. You will lead a team, ensure high standards of customer service, and implement strategies for sales and operational excellence. The ideal candidate possesses strong communication skills, problem-solving abilities, and flexibility. Competitive salary with bonuses and professional development opportunities offered.

Benefits

Competitive salary and performance-based bonuses
Comprehensive health and wellness benefits
Opportunities for professional development

Qualifications

  • Ability to effectively lead and motivate a team.
  • Focus on delivering exceptional customer service.
  • Keen eye for maintaining high standards of operations.

Responsibilities

  • Supervise and coordinate retail store team activities.
  • Ensure the store is well-stocked and maintained.
  • Handle customer inquiries and complaints.
  • Assist in implementing sales and marketing strategies.
  • Monitor and report on performance indicators.
  • Provide training and support to team members.

Skills

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Proficient in using retail management software
Attention to detail
Flexibility to work varied shifts
Job description

We are seeking a dedicated and experienced Supervisor to join our team at SBP PETROMART' in Bukit Payong, Terengganu. As a Supervisor, you will play a crucial role in overseeing the day-to-day operations of our retail store, ensuring the delivery of exceptional customer service and the efficient management of our team.

What you'll be doing
  • Supervise and coordinate the activities of our retail store team, including scheduling, task delegation, and performance management
  • Ensure the store is well-stocked, well-presented, and maintained to the highest standards of cleanliness and organization
  • Provide excellent customer service, handling inquiries, complaints, and ensuring customer satisfaction
  • Assist in the implementation of sales and marketing strategies to drive revenue and customer engagement
  • Monitor and report on key performance indicators, identifying opportunities for improvement
  • Collaborate with the management team to develop and implement operational strategies
  • Provide training and support to team members, fostering a positive and productive work environment
What we're looking for
  • Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
  • Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
  • Proficient in using retail management software and point-of-sale systems
  • A keen eye for detail and a commitment to maintaining high standards of store presentation and operations
  • Flexibility to work a variety of shifts, including weekends and public holidays
What we offer
  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits, including medical
  • Opportunities for professional development and career advancement
About us

SBP PETROMART' is a leading retailer in the Terengganu region, specialising in the sale of petroleum products, convenience store items, and automotive services. With a strong focus on customer satisfaction and operational excellence, we have established a reputation for providing high-quality products and exceptional service to our local community.

If you are a passionate and experienced Supervisor who is committed to driving the success of our retail store, we encourage you to apply now.

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