SUPERVISOR

Al Hajiali; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retailer in Selangor is seeking a Supervisor to join their dynamic team. The role involves overseeing daily store operations, ensuring exceptional customer service, and supporting the store manager in driving sales and productivity. Ideal candidates will have supervisory experience in retail, strong leadership skills, and a passion for customer satisfaction. This full-time position offers competitive remuneration and opportunities for advancement within a supportive work environment.

Benefits

Competitive remuneration

Opportunities for advancement

Employee discounts

Flexible working arrangements

Qualifications

• Proven experience in a retail or customer service supervisory role, preferably within the Retail & Consumer Products industry.
• Strong leadership, organisational and problem-solving skills with the ability to multitask effectively.
• Excellent communication and interpersonal abilities to engage with both customers and team members.

Responsibilities

• Supervise and coordinate the work of store associates to ensure efficient and effective store operations.
• Monitor sales performance and inventory levels, making recommendations to improve profitability.
• Provide exceptional customer service, handling inquiries and resolving any issues that may arise.
• Ensure store policies, procedures and safety standards are consistently upheld.
• Support the store manager in driving sales, maximising productivity and maintaining a positive work environment.

Skills

Leadership

Organisational Skills

Problem-Solving

Customer Service

Communication

Job description

This exciting Supervisor role offers the opportunity to join the dynamic team at BOSS FOOD & GROCER SDN BHD, a leading retailer in Cyberjaya, Selangor. As a Supervisor, you will play a pivotal part in overseeing daily store operations and ensuring exceptional customer service. This full-time position is the perfect chance to develop your management skills within the retail and consumer products industry.

What you'll be doing

Supervise and coordinate the work of store associates to ensure efficient and effective store operations

Monitor sales performance and inventory levels, making recommendations to improve profitability

Provide exceptional customer service, handling inquiries and resolving any issues that may arise

Ensure store policies, procedures and safety standards are consistently upheld

Support the store manager in driving sales, maximising productivity and maintaining a positive work environment

Assist with staff scheduling, training and development to build a high-performing team

What we're looking for

Proven experience in a retail or customer service supervisory role, preferably within the Retail & Consumer Products industry

Strong leadership, organisational and problem-solving skills with the ability to multitask effectively

Excellent communication and interpersonal abilities to engage with both customers and team members

Passion for providing an outstanding customer experience and driving sales

Ability to work flexibly, including evenings and weekends, to meet the needs of the business

What we offer

At BOSS FOOD & GROCER SDN BHD, we are committed to supporting our employees' career development and well-being. In this role, you can look forward to competitive remuneration, opportunities for advancement, and a collaborative, supportive work environment. We also provide a range of benefits, including flexible working arrangements and employee discounts.

About us

BOSS F00D & GROCER SDN BHD is a leading retailer in Cyberjaya, Selangor, specialising in a wide range of high‑quality consumer products. With a strong focus on customer satisfaction, we pride ourselves on our exceptional service and commitment to the local community. Join our team and be a part of our continued success.

Apply now to become our next Supervisor and contribute to the growth of BOSS FOOD & GROCER SDN BHD.