Strategic Key Account Manager – Northern Region

PERSOL; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics solutions provider in Malaysia is looking for a candidate to manage key accounts by serving as a trusted advisor and developing strong client relationships. The role involves executing strategic account plans, analyzing supply chains for improvement opportunities, and collaborating internally to provide comprehensive logistics solutions. This position requires driving profitability through effective negotiations and maintaining high service levels for customer satisfaction.

Responsibilities

• Serve as the primary point of contact and trusted advisor for key accounts.
• Develop strong relationships within client organizations.
• Create and execute strategic account plans to achieve retention goals.
• Conduct in-depth analysis of client supply chains.
• Collaborate to architect comprehensive logistics solutions.
• Develop and present business proposals and financial models.
• Drive revenue growth through up-selling and cross-selling.
• Lead contract negotiations and monitor performance indicators.
• Act as the 'voice of the customer' internally.

Job description

A leading logistics solutions provider in Malaysia is looking for a candidate to manage key accounts by serving as a trusted advisor and developing strong client relationships. The role involves executing strategic account plans, analyzing supply chains for improvement opportunities, and collaborating internally to provide comprehensive logistics solutions. This position requires driving profitability through effective negotiations and maintaining high service levels for customer satisfaction.