Strategic Customer Programs Manager — PCB & Manufacturing

Celestica; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global leader in manufacturing solutions is seeking a role focused on managing customer accounts in Kulim, Malaysia. Responsibilities include acting as the primary liaison with customers to ensure satisfaction, manage project timelines, and coordinate program tracking meetings. The ideal candidate possesses in-depth knowledge of manufacturing processes and requires strong negotiation and problem resolution skills. This position offers an opportunity to work within a dynamic team and requires effective communication with internal and external stakeholders.

Qualifications

• In-depth knowledge of manufacturing process and SCM.
• Strong understanding of business risks associated with manufacturing PCBs.
• Ability to manage multiple detailed projects under tight deadlines.

Responsibilities

• Act as primary interface for managing customer programs.
• Ensure on-time product deliveries and project schedules.
• Communicate frequently with customers to ensure satisfaction.

Skills

Customer contact skills

Negotiation

Problem resolution

Presentation skills

Interpersonal skills

Tools

Database management software

Job description

A global leader in manufacturing solutions is seeking a role focused on managing customer accounts in Kulim, Malaysia. Responsibilities include acting as the primary liaison with customers to ensure satisfaction, manage project timelines, and coordinate program tracking meetings. The ideal candidate possesses in-depth knowledge of manufacturing processes and requires strong negotiation and problem resolution skills. This position offers an opportunity to work within a dynamic team and requires effective communication with internal and external stakeholders.