Strategic Customer Operations Manager – Global Logistics

DHL Germany; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Penang is seeking a logistics operations manager to develop and implement customer operations strategies. The candidate will ensure efficient management of logistics processes and collaborate closely with sales teams. Responsibilities include analyzing operational techniques and maintaining customer service standards. This role requires strong relationship-building skills and the ability to manage experienced professionals within a fast-paced environment.

Responsibilities

• Participate in design and implementation of customer operations strategy.
• Ensure efficient management of the flow of goods and information.
• Collaborate with sales team and support in customer requests.

Job description

A global logistics company in Penang is seeking a logistics operations manager to develop and implement customer operations strategies. The candidate will ensure efficient management of logistics processes and collaborate closely with sales teams. Responsibilities include analyzing operational techniques and maintaining customer service standards. This role requires strong relationship-building skills and the ability to manage experienced professionals within a fast-paced environment.