Strategic Account Manager – Growth & Upsell

foodpanda; Ipoh; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading delivery service in Ipoh, Malaysia is looking for a Specialist, Account Management. This role involves managing relationships with restaurants, identifying business opportunities, and developing strategic marketing plans to ensure client growth. Candidates should have 2–3 years of client management experience, strong communication skills, and a background in B2B sales, preferably in F&B or e-commerce. The company offers a dynamic work environment, professional development, and benefits including free food and insurance.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Qualifications

• 2–3 years’ experience within a client management role.
• Exceptional verbal and written communication skills.
• Strong problem-solving skills.

Responsibilities

• Manage and expand relationships with existing restaurants.
• Monitor accounts and identify upsell opportunities.
• Develop strategic marketing plans for client growth.

Skills

Client Relationship Building

Data Analytics

E-Commerce

Problem Solving

Communication Skills

Tools

MS Office

Salesforce

Job description

A leading delivery service in Ipoh, Malaysia is looking for a Specialist, Account Management. This role involves managing relationships with restaurants, identifying business opportunities, and developing strategic marketing plans to ensure client growth. Candidates should have 2–3 years of client management experience, strong communication skills, and a background in B2B sales, preferably in F&B or e-commerce. The company offers a dynamic work environment, professional development, and benefits including free food and insurance.