Strategic Account Manager, Cloud & Infra (Mining)

Hamilton Barnes Associates Limited; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An innovative IT solutions provider in Kuala Lumpur seeks an Account Manager to develop client relationships and drive revenue growth. You will connect with key business stakeholders, manage technical requirements, and ensure high client satisfaction. The ideal candidate has significant experience in client-facing roles with a focus on technology solutions. This is an opportunity to grow in a fast-paced environment with long-term career potential.

Benefits

Opportunity for career growth

Relationship management with key customers

Blend of technical and strategic responsibilities

Qualifications

• Proven experience in a client-facing role within MSP, telco, or cloud services.
• Strong communication ability to engage with both executives and technical teams.
• Sound technical knowledge of networks and server infrastructure.

Responsibilities

• Act as the strategic liaison between the customer and internal teams.
• Build and maintain strong relationships with key stakeholders.
• Manage the account for onboarding and ongoing satisfaction.
• Identify opportunities for service improvement and growth.

Skills

Customer Success Management

Technical Account Management

Communication Skills

Relationship Building

Networking knowledge

Server infrastructure knowledge

Job description

An innovative IT solutions provider in Kuala Lumpur seeks an Account Manager to develop client relationships and drive revenue growth. You will connect with key business stakeholders, manage technical requirements, and ensure high client satisfaction. The ideal candidate has significant experience in client-facing roles with a focus on technology solutions. This is an opportunity to grow in a fast-paced environment with long-term career potential.