Store Team Lead: Operations & People Development

AEON; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail organization in Malaysia is seeking a dedicated individual for retail operations management. The role includes fostering customer relations, ensuring product accuracy, and participating in staff training. Candidates should possess a diploma or degree, have 2-3 years of experience in retail operations, and exhibit strong leadership and communication skills. Flexibility to work shifts is necessary.

Qualifications

• Possessed at least Diploma/Degree Holder in any field.
• 2-3 years of working experiences in retail operations management/related field.
• Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Teams.
• Able to work on shift including Off Day, Rest Day, or Public Holiday.

Responsibilities

• Listen and communicate positively with customers to build a strong and loyal relationship.
• Ensure all advertised products and services are correct and updated.
• Participate in store re-opening process by welcoming customers.
• Observe and comply with Company's policies.
• Lead and motivate your team to achieve results.

Skills

Customer communication

Team collaboration

Leadership

Problem-solving

Education

Diploma or Degree in any field

Tools

MS Word

MS Excel

MS PowerPoint

MS Teams

Job description

A leading retail organization in Malaysia is seeking a dedicated individual for retail operations management. The role includes fostering customer relations, ensuring product accuracy, and participating in staff training. Candidates should possess a diploma or degree, have 2-3 years of experience in retail operations, and exhibit strong leadership and communication skills. Flexibility to work shifts is necessary.