Store Supervisor

M&G Life; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail company in Kuala Lumpur is seeking a Store Manager to drive sales and lead the store team. Responsibilities include managing inventory, ensuring customer service excellence, and overseeing financial operations. The ideal candidate will have 1-3 years of experience in retail management and strong leadership skills. A Bachelor's degree is required. This role offers a competitive salary, bonuses, and excellent career progression opportunities.

Benefits

Competitive Salary and Bonus

EPF/SCOSO

Paid Annual Leave

Excellent Career Progression

Training and Practice for Working Skills

Qualifications

• 1-3 years of experience as a store manager or in store operations management.
• Ability to handle work pressure effectively.
• Resilient and determined in challenging situations.

Responsibilities

• Drive store sales to meet and exceed targets.
• Recruit, train, and manage store staff.
• Ensure high standards of customer service.

Skills

Proficiency in written and spoken English

Strong communication skills

Leadership and coordination skills

Business acumen

Education

Bachelor's degree or higher

Job description

Responsibilities

• Drive the sales of the store to meet and exceed targets.
• Recruit, train, and manage store staff.
• Oversee inventory levels, order stock, and manage supply chain processes.
• Ensure high standards of customer service are maintained.
• Handle the financial aspects of the store, including budgeting, forecasting, and managing expenses.
• Ensure the store is clean, well-organized, and visually appealing at all times.
• Collaborate with the marketing team to implement promotional campaigns and events.
• Ensure compliance with health and safety regulations to provide a safe shopping environment for customers and a safe working environment for employees.
• Prepare reports and analyze these reports to identify trends, opportunities for improvement, and areas of concern.

Qualifications

• Excellent proficiency in both written and spoken English.
• 1-3 years of experience as a store manager or in store operations management, preferably in retail or related brand industries. More experienced candidates will be considered.
• Strong communication, leadership, and coordination skills, with the ability to handle work pressure effectively.
• Resilient and determined, capable of thriving in challenging situations and overcoming setbacks.
• Strong business acumen, able to drive store sales and deliver high-quality customer service.
• A passion for lifestyle products is a plus.
• Bachelor's degree or higher.

Benefits

• Competitive Salary and Bonus
• EPF/SCOSO
• Paid Annual Leave
• Excellent Career Progression
• Training and Practice for Working Skills

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