Store Manager: Lead Sales, Service & Team Performance

PUMA Gruppe; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports apparel company in George Town, Malaysia, is seeking a Retail Manager to ensure store sales and profitability goals are met. Responsibilities include managing staff recruitment, training, and development, analyzing customer buying trends, and ensuring high standards of customer experience. The ideal candidate has a proven track record in retail management, strong leadership skills, and a commitment to team success. Competitive remuneration and professional growth opportunities are provided.

Qualifications

• Minimum of two years of management experience in a retail environment.
• Proven ability to exceed sales and achieve profitability goals.
• Strong understanding of customer service principles.

Responsibilities

• Ensure store meets or exceeds sales and profitability goals.
• Manage recruitment, training, and development of staff.
• Analyze customer profiles and buying trends.

Skills

Management experience in retail

Customer service orientation

Strong interpersonal skills

Communication skills

Organizational skills

Project management experience

Leadership skills

Tools

MS-Office

Lotus Notes

Job description

A leading sports apparel company in George Town, Malaysia, is seeking a Retail Manager to ensure store sales and profitability goals are met. Responsibilities include managing staff recruitment, training, and development, analyzing customer buying trends, and ensuring high standards of customer experience. The ideal candidate has a proven track record in retail management, strong leadership skills, and a commitment to team success. Competitive remuneration and professional growth opportunities are provided.