Store Leader: Grow Sales, Service & Talent

Crocs, Inc.; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global footwear and apparel company in Johor, Kulai, is seeking a Store Manager to lead a dedicated team. Responsibilities include driving sales, providing exceptional customer service, and maintaining operational excellence. The ideal candidate has a minimum of 5 years of retail experience, strong leadership abilities, and proficiency in English. This role requires flexibility in working shifts including weekends. Join us to create a positive consumer experience and foster a collaborative team environment based on Crocs, Inc. values.

Qualifications

• Minimum 5 years of total retail experience; preferably as a Store Manager.
• Professional working proficiency in English; additional languages are a plus.
• Flexible to work on a rotational shift basis, including weekends and public holidays.

Responsibilities

• Lead a team to deliver outstanding consumer service using the C.H.A.R.M service model.
• Drive sales and maintain operational standards throughout the store.
• Foster a welcoming and inclusive environment promoting internal growth.

Skills

Leadership

Customer service

Analytical thinking

Communication

Retail operations

Education

STPM / A Level / Diploma / Advanced Diploma or above

Tools

Microsoft Word

PowerPoint

Excel

Retail Point of Sale system

Job description

A global footwear and apparel company in Johor, Kulai, is seeking a Store Manager to lead a dedicated team. Responsibilities include driving sales, providing exceptional customer service, and maintaining operational excellence. The ideal candidate has a minimum of 5 years of retail experience, strong leadership abilities, and proficiency in English. This role requires flexibility in working shifts including weekends. Join us to create a positive consumer experience and foster a collaborative team environment based on Crocs, Inc. values.