Staff Specialist, ERP Systems

Ambu Sdn. Bhd.; Bayan Lepas; Remote; MYR 70,000 - 100,000; Full time

Job summary

A leading international healthcare company in Bayan Lepas is seeking a System Engineer to optimize and maintain their technical systems. You will support users globally and provide technical solutions during European hours. A minimum 5 to 7 years of ERP consultancy experience is required, along with a Bachelor's degree in a related field. This role demands strong analytical skills, excellent communication in English, and the ability to work in a cross-cultural environment.

Qualifications

• Minimum 5 to 7 years of experience in ERP consultancy.
• Proficient in both oral and written English communication.
• Ability to work collaboratively in a global team environment.
• Willingness to provide support during European time zones.

Responsibilities

• Optimize and maintain system performance and background jobs.
• Handle vulnerability management and provide technical support.
• Administer user, client, and backup tasks.
• Participate in project activities focusing on technologies.

Skills

ERP knowledge (preferably M3)

Analytical problem-solving

Cross-cultural communication

Strong team player

Excellent communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

Overview

System Engineer with a focus on optimizing and maintaining the technical setup to be with the latest technologies. Responsible for the background jobs, system performance, load balancing, vulnerability handling and technical support. Administration tasks include user admin, client admin, backup, installation, configuration, maintenance (LCM), and Roadmap updates, including System Landscapes. Responsible for upgrades of Business Applications within the ERP suite. Experienced in Change Management and adhering to Good Documentation Practice. Participate in the Project with a focus on Technologies and Best practices.

Due to the significant number of stakeholders based in Europe, it is essential that we provide adequate support and availability during European time zones. Candidates should be prepared to work during European hours at least a couple of times per week to ensure effective collaboration and support for vendors and stakeholders in that region. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across Europe.

Due to the significant number of users based across the world, it is essential that we provide adequate support and availability during different time zones. Candidates should be prepared to work late hours at least a couple of times per week to ensure effective collaboration and support for stakeholders in various regions. This flexibility is a key requirement for the role and will help maintain seamless communication and service delivery across the world.

Since Ambu is an international company, you must have excellent command of the English language, as this will be your main working language, both in speech and in writing.

Qualifications

• To succeed in this job, you most likely have a consultant or solution architect profile within ERP and have knowledge of IT applications - preferably M3 as ERP. If you are not familiar with M3 you will receive thorough training in our internal systems.
• Additionally, you can balance and align varying interests of stakeholders and can build successful relationships across functions.
• Lastly, you are customer minded and a strong team player with excellent communication skills in an international context.
• You have good analytical skill and the ability to balance and align the interest of stakeholders.

Minimum bachelor\'s degree in computer science, information systems, software engineering or a related field & discipline.

• Minimum 5 to 7 years of experience in ERP consultancy.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to troubleshoot complex solutions.
• Team Player: Ability to work collaboratively in a team environment and contribute to a positive team culture.
• Understand the need to work cross-functionally, and global.
• Strong oral and written communication skills in English.
• Experience as a solution architect with ERP is an added advantage.
• Cross-culture communication: Collaboration with colleagues from diverse culture backgrounds, ensuring effective communication and understanding.