Staff Nurse/ Patient Care Assistant/ Clinic Assistant/ OPD Manager

iHeal Medical Services; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare provider in Kuala Lumpur is seeking a Staff Nurse / Patient Care Assistant / Clinic Assistant / OPD Manager. The successful applicant will maintain high hygiene standards, provide excellent customer service, and support patients with their needs. A Registered Nurse with a current practicing certificate is required, along with intermediate computer skills. The role involves communicating with patients and team members effectively, ensuring compliance with healthcare regulations.

Qualifications

• Registered as a general nurse with Malaysia Nursing Board.
• Current practicing certificate.
• Ability to create presentations and use the Internet effectively.

Responsibilities

• Maintain personal hygiene and professional appearance.
• Provide support and reassurance to patients.
• Communicate courteously with customers.
• Ensure compliance with Nurses Act 1950.

Skills

Customer service

Hygiene standards

Communication skills

Team leadership

Education

Registered Nurse with post basic

Intermediate computer skills

Job description

Staff Nurse / Patient Care Assistant / Clinic Assistant / OPD Manager

To maintain the highest standards of personal hygiene and be neatly groomed and attired at all times while at work.

To ensure the highest standards of subordinates’ personal hygiene, proper grooming and properly attired at all times while at work by setting commendable examples.

To maintain good relationship and be able to project the spirit of excellent customer service and positive attitude when representing the hospital.

To promote the hospital’s brand name and services internally and externally.

To develop a team with high level of competency, efficiency, effectiveness and integrity.

To provide assistance and advice to customers whenever is necessary in regards to the hospital’s services.

To communicate courteously with customers by telephone, email, letter and face to face.

To provide support and reassurance to patients, taking into account their physical and psychological needs.

To observe the Nurses Act 1950 (Act 14) and Nurse Registration Regulation 1985.

Requirements:

Education / LJM / licenses/ certifications / experience required to fulfill the essential duties as required / Registered Nurse with post basic; including computer skills as required.

Registered as a general nurse with Malaysia Nursing Board.

Current practicing certificate.

Intermediate computer skills in Word, Excel and Power Point with ability to create presentations and use the Internet effectively required.