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A leading global tools company located in Negeri Sembilan, Malaysia, is seeking a Quality Engineer to oversee supplier qualifications and manage quality audits. The successful candidate will have a university degree in Mechanical or Electronic Engineering and at least 3 years of experience in quality control and new product development. Proficiency in auditing, problem-solving skills, and familiarity with ISO certifications are essential. This organization values innovation and offers competitive benefits along with career growth opportunities.
Primary Purpose of Job:
• Manage new supplier qualifications and development
• Manage supplier PPAP process in new product development or transfer or resourcing project
• Manage Production Assurance (Pre-shipment Inspection/Process audit) and Problem Solving
• Manage internal customer complaint and warranty follow up
• Lead continuous improvement internally (GSMA) and externally (supplier side)
• Conduct Quality Audit (SQA) and Social Accountability Audit (SA) to suppliers based on Stanley Black & Decker audit process. Trace improvement plan (CAP) and maintain the audit information into dedicated audit database.
• Conduct Pre-Shipment Inspection (or End of Line Audit). Responsible to issue official inspection report, request/review/follow up the CAP from the supplier, load audit result and maintain the information in the system (e.g., QM).
• Perform In-Process Audit (CAPA/Compliance Audit Process Audit) to Stanley Black & Decker items manufactured by the supplier. Follow up and implement corrective action either with the supplier or buying location (division). Maintain the information in a dedicated audit database.
• Co-work with supplier on all different types of quality complaints and prepare CAP (corrective action plan) to avoid recurrence, including the complaint resources from NCMR (DMR/notification), VOC (voice of customer), Warranty. Work with supplier to develop continuous improvement; address open issues after Product Launch (Supplier PPAP). Implement Engineering Change from Stanley Black & Decker side; request/support Engineering Change (REA) from the supplier side; root cause analysis (fishbone, 5W, 8D); Six Sigma project development.
• Guide and facilitate Stanley Black & Decker communication platform extended to the supplier side to improve communication related to engineering/quality control/product specification: Drawing Access through Supplier Connect; Material declaration (RSDS); Packaging Information through Supplier Connect; Provide and explain Stanley Black & Decker engineering requirements if not confidential, including: EP (Engineering Procedure); ES (Engineering Specification); PS (Process Specification). Co-work with Purchasing (Purchasing Engineer or Buyer) on developing the supplier, and with Project Engineer to facilitate necessary quality concepts/requirements on the supplier side. With regional quality manager’s dedication, SQE could involve new product development as short/middle term support.
• Co-work with Test Lab to verify the product complies with product specification.
• University/college in Mechanical/Electronic Engineering related
• +3 years working experience in quality control function and new product development
• Familiar with common international certification (ISO9000, QS9000, IATF16949, SA8000)
• Requires Audit Skill to conduct Supplier Qualification Audit, Sustainability and Social Accountability Audit
• Be able to use Microsoft Office (Excel, Word, Outlook)
• Fluent English
• Problem Solving Skill (PDCA, 5W, 8D, Lean Six Sigma, SPC)
• Project Management
• Ability to use SAP, Minitab is a plus
We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. You’ll have the chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.