Sports Advisor Part Time (Decathlon Connect Aeon Bukit Tinggi)

Decathlon Malaysia; Port Klang; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading sports retailer is seeking Passionate Sports People to join as Sports Advisors in Port Klang. This role focuses on delivering exceptional customer service and sharing a love for sports. Ideal for students or those looking for flexible opportunities, the position supports career growth and requires strong interpersonal skills. Responsibilities include ensuring customer satisfaction, promoting products, and maintaining store standards. Join a dynamic and energetic team that values personal development.

Benefits

Flexible hours

Career development opportunities

Qualifications

• Enthusiasm for sports and customer interaction.
• Ability to resolve customer issues effectively.
• Willingness to participate in training programs.

Responsibilities

• Welcome customers professionally.
• Ensure customer satisfaction and resolve issues.
• Promote products and develop relationships with customers.
• Align with departmental ambitions and achieve team goals.
• Maintain safety and security standards in the store.

Skills

Customer satisfaction

Product knowledge

Relationship building

Flexibility

Job description

The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Aeon Bukit Tinggi, Klang

which is Opening Soon!

If you love sports, enjoy connecting with people, and want to be part of a dynamic and energetic team, this is your chance to grow with us.

We are recruiting for all sports such as Mountain, Running, Fitness, Wheels, Watersports, and Team Sports!

A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish within their roles. Whether you’re a student looking for a part-time role or someone seeking a career change, Decathlon caters to all.

Responsibilities:

1. To Customers
   • Welcome customers professionally
   • Ensure customer satisfaction and resolve issues such as returns, complaints, and checkout efficiently
   • Know the technical features and benefits of Decathlon products to recommend appropriate products and services
   • Develop customer relationships both in-store and online
   • Pass on sports passion and help customers discover new sports
   • Encourage customers to subscribe/register for the loyalty program
2. To Decathlon Malaysia
   • Align with departmental ambitions and work with the team to achieve goals
   • Promote innovation and enhance the sports experience in-store
   • Increase sales using resources and commercial tools
   • Arrange the store layout according to guidelines
   • Create high-quality store displays based on the Satisfied Customer Family (FCS) concept
   • Maintain an attractive store layout to satisfy customers
   • Ensure stock accuracy and availability using the automatic replenishment system
3. For Safety of People and Goods
   • Enforce safety and security standards in the store
   • Know and follow fire safety and evacuation procedures
4. Development and Skills Enhancement
   • Participate in training and develop your skills