Sports Advisor Part Time (Decathlon Connect Aeon Bukit Tinggi)

Decathlon Malaysia; Klang City; On-site; MYR 100,000 - 150,000; Part time

Job summary

A leading sports retailer in Klang City is seeking passionate individuals to join their team at the new Decathlon Connect Aeon Bukit Tinggi. The role emphasizes customer service, relationship building, and team collaboration. Ideal candidates will have a Bachelor's Degree or Diploma and strong communication skills in English and Bahasa Malaysia. This position is particularly suited for students or those looking for flexible hours. Join us to share your passion for sports and help customers discover new activities.

Qualifications

• Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential.
• Fresh Graduates to more experienced candidates are encouraged to apply.
• Responsible, self-motivated and adaptable in a fast-paced environment.

Responsibilities

• Welcome customers in a professional manner.
• Determine a suitable solution for every customer situation.
• Develop a network of customers to establish personal relationships.

Skills

Team work

Customer Service

Leadership

Agility

Education

Bachelor's Degree/Diploma

Job description

Mission

The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Aeon Bukit Tinggi, Klang which is Opening Soon! If you love sports, enjoy connecting with people and want to be part of a dynamic and energetic team, this is your chance to grow with us. We are recruiting for all sports such as Mountain, Running, Fitness, Wheels, Watersports and Team Sports! A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

Responsibilities

• To Customers
• Welcome customers in a professional manner
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
• To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range
• Develop the network of customers both in store and online, to know them better and establish a personal relationship
• Pass on sports passion and help customers discover new sports
• Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
• To Decathlon Malaysia
• To know the ambition of the department and take action with the team to achieve it
• Promote innovation and sports experience in store
• Boost Decathlon Malaysia best sales by using resources and commercial tools
• To put together the layout in store in accordance with implantation principles and guideline
• Produce high-quality implantation's based on Satisfied Customer Family (FCS)
• Maintain the layout with good facing to make customers satisfied
• To make sure that stock is accurate and available by using the automatic replenishment system
• For Safety of People and Goods
• Enforce basic safety and security standards in the departments
• To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
• Development and Complementary Skills
• Participate in training, develop the training skills

Requirements

• Strong communication skills in English and Bahasa Malaysia (written and spoke) are essential. Other languages is plus.
• Minimum qualifications Bachelors Degree/Diploma is required.
• Fresh Graduates to more experienced candidates are encouraged to apply.
• Who is customer- centric with strong sense of service.
• Willingness to want to help others, both teammates and customers/users.
• Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
• Who is Human-First with high level of demand and communications skills.
• Able to play as part of the team during the busiest times (weekends and holidays)
• Digitally Savvy

Skills

• Team work
• Customer Service
• Leadership
• Agility