Sports Advisor Full Time (Decathlon Aeon Bukit Mertajam)

Decathlon Malaysia; Seberang Perai; On-site; MYR 24,000 - 36,000; Full time

Job summary

Join Decathlon Malaysia as a Sports Advisor (Sales) and contribute to creating exceptional shopping experiences for customers in the new store at Aeon Bukit Mertajam. This full-time role offers an opportunity for sports enthusiasts to develop their careers while delivering stellar customer service and promoting a vibrant in-store environment.

Qualifications

• Passionate about sports and customer-focused.
• Ability to develop relationships with customers.
• Participate in training sessions for personal development.

Responsibilities

• Welcome customers and ensure satisfaction.
• Align with team goals to achieve departmental objectives.
• Enforce safety standards and participate in trainings.

Skills

Customer Service

Communication

Team Collaboration

Sales Skills

Sports Knowledge

Job description

The World's Largest Sports Retailer is recruiting passionate sports enthusiasts to join our team at our newest Decathlon store at Aeon Bukit Mertajam, Penang, which is opening soon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL-TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor (Sales), your role is to ensure all customers leave our stores satisfied. From a friendly welcome to a quick and easy payment process, you will always deliver a 5-star shopping experience. Decathlon invests heavily in teammate development to help those who want to build careers within the business flourish.

Responsibilities:

1. To Customers

• Welcome customers professionally
• Ensure customer satisfaction by offering suitable solutions for returns, complaints, checkout, etc.
• Know the technical features and benefits of Decathlon products to recommend appropriate products and services
• Develop a network of customers both in-store and online to build relationships
• Passionately share sports knowledge and help customers discover new sports
• Encourage loyalty card subscriptions to improve customer information

2. To Decathlon Malaysia

• Align with department goals and work with the team to achieve them
• Promote innovation and enhance the in-store sports experience
• Use resources and tools to boost Decathlon Malaysia's sales
• Arrange store layout according to principles and guidelines
• Create high-quality store displays based on Satisfied Customer Family (FCS) standards
• Maintain the layout to ensure good presentation and customer satisfaction
• Ensure stock accuracy and availability using the automatic replenishment system

3. For Safety of People and Goods

• Enforce safety and security standards in the store
• Follow fire safety and evacuation procedures

4. Development and Skills Enhancement

• Participate in training sessions and develop training skills to become a trainer