Specialist, Enterprise Productivity (Enterprise Applications)

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is looking for a Specialist in Enterprise Productivity. This role involves developing automation solutions, supporting system integrations, and collaborating with product teams. Candidates should have a Bachelor's degree in a related field and 3-5 years of relevant experience, particularly in IT solutioning and system development. Excellent benefits and a supportive work culture are offered.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Convenient location with access to public transport

Special employee discounts for selected F&B Brands

Qualifications

• 3–5 years of relevant experience in IT solutioning, automation, or systems development, preferably within telecommunications.
• CGPA above 3.0.

Responsibilities

• Translate business requirements into technical specifications.
• Develop automation workflows using Power Automate.
• Build reports and dashboards using Power BI.
• Coordinate project progress with vendors.
• Support in annual operating plan (AOP) tracking.

Education

Bachelor’s Degree in Computer Science, Information Technology, Telecommunications, or related discipline

Tools

Power Automate

PowerApps

Power BI

JIRA

Python

JavaScript

SQL

Job description

Specialist, Enterprise Productivity (Enterprise Applications)

Closing Date: 08/01/2026

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

• Top Reasons To Join Us!
• Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Responsibilities

1. Business & Solution Support

   • Collaborate with Product Owners/Managers to understand business requirements and translate them into technical and functional specifications.
   • Support in designing and implementing business solutions under the guidance of senior team members.
   • Participate in requirement analysis, impact assessments, and functional testing activities.

2. Technical & System Analysis

   • Perform system analysis to identify process gaps, root causes, and improvement opportunities.
   • Support system configuration, integration, and testing efforts across different modules.
   • Maintain and update technical documentation for assigned systems or CRs.

3. Solution Development & Automation (Hands-On)

   • Develop and deploy automation workflows using Power Automate (Cloud & Desktop) to streamline operational and business processes.
   • Design and build applications using PowerApps, integrating data sources such as SharePoint, Excel, and Dataverse.
   • Configure and maintain JIRA automation rules, workflows, dashboards, and forms to improve team productivity and tracking accuracy.
   • Support integration between systems through APIs or connectors within the Microsoft Power Platform environment.
   • Conduct unit testing, troubleshoot issues, and ensure technical deliverables meet quality standards.

4. Data & Reporting

   • Build and maintain reports and dashboards using Power BI to support data-driven decision-making.
   • Assist in data preparation, transformation, and visualization activities to provide business insights.

5. Vendor & Stakeholder Coordination

   • Coordinate with vendors on CR/project progress, testing, and deployment schedules.
   • Track and report delivery status to stakeholders, highlighting risks and dependencies.
   • Support in evaluating vendor solutions and verifying compliance with business and technical requirements.

6. Project & Budget Administration

   • Support in annual operating plan (AOP) tracking, CR budgeting, and project pipeline reporting.
   • Support project documentation, scheduling, and governance processes.

7. Continuous Learning & Improvement

   • Develop working knowledge in core business systems such as CRM, Billing, and Digital Platforms.
   • Stay updated on emerging technologies, especially in Microsoft Power Platform and automation tools, to propose improvement ideas.
   • Contribute to process improvement initiatives and share best practices within the team.

About You

• Bachelor’s Degree in Computer Science, Information Technology, Telecommunications, or related discipline.
• CGPA above 3.0
• 3–5 years of relevant experience in IT solutioning, automation, or systems development, preferably within the telecommunications or digital solutions domain.

Preferred Skills & Experience

1. Power Platform Development

   • Hands-on experience with Power Automate (Cloud/Desktop), PowerApps, and basic Power BI reporting.
   • Ability to design, test, and deploy automation workflows and low-code applications.

2. JIRA Administration

   • Experience in configuring workflows, automation rules, dashboards, and custom issue types in JIRA.
   • Familiarity with JIRA integration and reporting.

3. System & Application Knowledge

   • Exposure to CRM, billing, or eCommerce systems and understanding of system integration concepts.

4. Programming & Scripting

   • Medium proficiency in scripting or programming (e.g., Python, JavaScript, or SQL).

5. Data & BI

   • Familiar with data visualization and transformation using Power BI or similar tools.

6. Vendor & Project Support

   • Experience supporting vendor deliverables, project tracking, and documentation.

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What’s Next ?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.