Spare Parts Sales & Sourcing Executive

BAADER Food Systems Asia Sdn Bhd; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global leader in advanced food processing solutions is seeking a Spare Parts Sales & Sourcing Executive in Shah Alam, Malaysia. This role requires building strong relationships with customers and distributors while managing sales and sourcing activities effectively. The ideal candidate will have technical capabilities and exceptional communication skills, ensuring timely and quality spare parts support to enhance global operations. Join a dynamic team committed to efficiency and innovation.

Qualifications

• Ability to maintain strong relationships with customers and distributors.
• Experience in processing customer orders in ERP/SAP systems.
• Knowledge of spare parts sourcing and procurement processes.

Responsibilities

• Develop and maintain relationships with customers and distributors.
• Prepare quotations and convert leads into sales.
• Process customer orders promptly in the ERP/SAP system.
• Coordinate with suppliers for optimal lead time and pricing.
• Monitor inventory levels and assist in planning.

Skills

Technical capability

Communication skills

Sales management

Procurement knowledge

Tools

ERP/SAP

Job description

BAADER Food Systems Asia Sdn Bhd – Kota Kemuning, Selangor

With over 100 years of innovation, BAADER is a global leader in advanced food processing solutions. Beyond fish and poultry, we continue to revolutionize the industry through insight, digitalization, and data analytics. Operating in over 100 countries with a dedicated workforce of 1,600 professionals, we remain committed to delivering solutions that prioritize quality, efficiency, traceability, profitability, and sustainability. In line with our global vision, BAADER has established a manufacturing plant in Kota Kemuning, Selangor, Malaysia. We are now expanding our team and welcome talented individuals to be part of our growing journey.

Spare Parts Sales & Sourcing Executive

The Spare Parts Sales & Sourcing Executive plays a key role in driving spare parts sales, ensuring accurate technical support to customers, and securing efficient sourcing and procurement of components. This position connects sales, customer service, and supply chain functions to deliver timely, high-quality parts and strong aftermarket support. The ideal candidate is technically capable, communicative, and able to manage both sales and sourcing activities effectively to support BAADER’s global aftermarket operations.

Key Responsibilities

• Develop and maintain strong relationships with customers and distributors.
• Prepare quotations, follow up on inquiries, and convert leads into sales.
• Handle customer requests regarding spare parts pricing, availability, and delivery status.
• Identify upselling and cross‑selling opportunities within the spare parts portfolio.
• Negotiate pricing and terms within company guidelines.
• Provide timely updates on lead times, order status, and delivery schedules.

Order Processing & ERP/SAP Management

• Process customer orders promptly in the ERP/SAP system.
• Create and update customer, supplier, and inventory part master data.
• Maintain accurate records of quotations, sales orders, invoices, and customer communication.
• Perform stock‑in for received items and stock‑out for delivered goods in the system.

Procurement & Sourcing

• Coordinate with HQ and suppliers to source spare parts, ensuring optimal lead time and competitive pricing.
• Issue purchase orders for items not available in stock.
• Identify correct spare part numbers using technical drawings, manuals, or BOMs.
• Source hard‑to‑find or obsolete spare parts from local and international vendors.
• Support supplier evaluation by monitoring lead times, pricing, and reliability.

Inventory & Logistics Coordination

• Monitor inventory levels and assist in planning for frequently used parts.
• Work closely with warehouse and logistics teams to ensure timely delivery.
• Generate packing lists, shipping documents, and export/LC‑related documentation when required.
• Arrange courier or freight forwarding shipments and ensure proper recordkeeping.
• Upload, organize, and maintain related documents in the designated shared directories.

Warranty & After‑Sales Support

• Process warranty claims and prepare claim reports.
• Coordinate return shipments of parts for investigation and follow‑up.
• Arrange credit notes or free‑of‑charge replacement parts for approved claims.
• Support internal teams in resolving customer or delivery issues.

Market & Product Development

• Gather and share market intelligence, customer feedback, and competitor activities.
• Assist in developing sales strategies, product improvements, and promotional activities.
• Participate in exhibitions, customer visits, or service campaigns as needed.

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