SPARE PARTS AND SERVICE COORDINATOR

SMI Asia Services Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading service provider in Malaysia seeks a Spare Parts and Service Coordinator to support sales and services, handle customer inquiries, and ensure shipment clearance. The ideal candidate should possess strong English communication skills, be proactive, and have 1-2 years of experience. This role also involves coordinating with teams and providing excellent customer service. If you're motivated and capable of managing multiple tasks in a fast-paced environment, we encourage you to apply.

Qualifications

• 1-2 years working experience in any industry.
• Pro-active, motivated, and independent individual.
• Self-starter with efficient work methods and problem-solving skills.

Responsibilities

• Support the sales and services department.
• Liaise and coordinate with teams for customer orders.
• Provide excellent customer service and handle complaints.

Skills

Strong English communication skills

Ability to handle multiple tasks

Pro-active and motivated

Education

SPM/Minimum Certificate

Job description

Job Responsibilities

• Spare Parts And Service Coordinator
• To support the sales and services department and assisting customer inquiries.
• To work closely with other departments within the organizations in all customer related affairs.
• To liaise and coordinate with team pertaining to customer order.
• To perform miscellaneous admin duties such as taking incoming calls.
• To provide excellent customer service to all customer, in person and on phone and to handle customer's complaints.
• To ensure that all incoming and out going shipment are cleared.
• Follow-up with Head office for spare parts quotation and open orders.
• Able to adapt and cooperate with superior to achieve the department target.
• Follow up for payment collection spare part and services.

Job Requirements

• SPM/Minimum Certificate
• Preferably 1-2 years working experience any Industries.
• Pro-active, motivated and independent.
• Strong in English communication skills, orally and written.
• Self-starter with demonstrated efficient work methods, analytic ally and problem solving skills.
• Languages - English & Bahasa Melayu.
• Ability to handle multiple tasks in fast pacedenvironment.