Spa Therapist

Ambong-Ambong; Kuah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxurious spa in Kedah, Malaysia seeks an experienced Spa Therapist to deliver exceptional spa treatments, including massages and facials. Responsible for providing a welcoming environment and maintaining high hygiene standards, the ideal candidate should possess a certification in massage therapy and have at least one year of experience. Strong communication skills and professionalism are essential for this role, which offers opportunities for career growth in a serene setting.

Qualifications

• Certification or diploma in Massage Therapy / Spa Therapy / Esthetics.
• Minimum 1 year of experience as a Spa Therapist in relevant settings.

Responsibilities

• Provide professional spa treatments ensuring guest comfort and satisfaction.
• Maintain cleanliness and hygiene of treatment areas and equipment.
• Manage booking schedules and communicate with guests reliably.
• Promote spa services and offer aftercare recommendations.

Skills

Knowledge of anatomy

Therapeutic techniques

Strong communication skills

Customer service skills

Professional demeanor

Education

Certification in Massage Therapy / Spa Therapy

Additional certifications (e.g., aromatherapy, reflexology)

Job description

The Spa Therapist is responsible for providing professional spa treatments—including massages, body therapies, facials, and wellness services—to ensure an exceptional guest experience. The role involves maintaining treatment standards, ensuring hygiene and safety, and promoting spa services and products.

Key Responsibilities

1. Guest Service

Greet guests warmly and professionally, ensuring a welcoming and relaxing environment.

Conduct consultations to identify guest needs, preferences, and contraindications.

Deliver high-quality spa treatments (massage, body therapies, facial treatments, etc.) following established protocols.

Ensure guest comfort, safety, and satisfaction throughout the treatment.

Explain aftercare recommendations and promote suitable spa products.

2. Treatment Delivery

Provide a range of massage techniques (Swedish, deep tissue, aromatherapy, hot stone, etc.) depending on certification.

Perform body scrubs, wraps, facials, and other therapeutic services as trained.

Adapt treatments based on guest conditions or requests while maintaining service quality.

Maintain cleanliness and sterilization of treatment rooms, tools, linens, and equipment.

Follow all health, safety, and sanitation guidelines.

Ensure correct usage and storage of spa products and supplies.

4. Operations & Administration

Manage booking schedules and ensure punctuality for all appointments.

Record guest information, treatment notes, and product sales accurately.

Communicate any guest concerns or equipment issues to the Spa Manager.

Promote spa treatments, packages, and retail products to enhance guest experience and meet sales targets.

Stay updated on new products, techniques, and services.

Education / Certification

Certification or diploma in Massage Therapy / Spa Therapy / Esthetics.

Additional certifications (e.g., aromatherapy, reflexology, Thai massage) are an advantage.

Experience

Minimum 1 years of experience as a Spa Therapist (hotel, resort, wellness center, or spa preferred).

Fresh graduates with strong training may be considered.

Skills

Excellent knowledge of anatomy, physiology, and therapeutic techniques.

Strong communication and customer service skills.

Professional, calm, and well-groomed demeanor.

Ability to maintain confidentiality and guest trust.

Physical Requirements

Ability to stand for long periods and perform repetitive massage movements.