Solutions Presales

Petaling Jaya, Selangor, Malaysia Innovations & Service Delivery; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading service delivery company in Selangor is looking for a Solutions Presales professional to promote and sell their products to clients. The ideal candidate will possess a Diploma, Degree, or Master's degree with a minimum of five years' experience in Microsoft and related industries like Microsoft 365 and Azure. This role involves excellent communication skills to support business development and manage the sales bid process. Candidates should have a strong ability to understand client needs and recommend suitable solutions.

Qualifications

• Minimum five years of experience in Microsoft and related industries.
• Skilled in proposal and tender writing with great communication abilities.
• Capable of independent work and completing assignments.

Responsibilities

• Promote and sell products to existing and potential clients.
• Support the business development team in solution analysis.
• Understand and recommend solutions to client challenges.
• Establish partnerships with technology and design teams.
• Create technical solutions and provide training to sales teams.
• Manage the sales bid process responding to RFIs & RFPs.

Skills

Strong verbal and written communication skills

Experience in IT project delivery/management

Proposal and tender writing

Ability to work under pressure

Sales affinity

Education

Diploma, Degree, or Master's degree

Job description

Petaling Jaya, Selangor, Malaysia Innovations & Service Delivery – Petaling

As a Solutions Presales professional, your focus will be on promoting and selling the organization's goods and services to existing and potential clients. You will showcase products through demonstrations and persuasive sales pitches, requiring in-depth product knowledge to address customer inquiries and close deals effectively, ultimately contributing to the company's revenue and success. Excellent communication and customer service skills are essential to ensure high customer satisfaction and successful sales outcomes.

• Support the business development team in the qualification, and analysis to determine solutions to clients challenges.
• Assess and understand clients business or operational goals and recommend solutions that ensures optimum utilization of products and services.
• Keep clients informed about the comprehensive IT plan, which involves cost-effective allocation of resources to both existing and new technologies.
• Help establish partnerships with cross-functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies.
• Create technical solutions, collaborate with Microsoft/ Solution Principle/ Partner to understand potential changes and user behaviours on relevant products, and coordinate with solution partners for comprehensive solution delivery and support.
• Develop a deep understanding of product functionality and technology, proactively explore new Microsoft technologies and third-party components for innovative service offerings, compare and recommend advantageous solutions to clients, and pursue certification for the assigned learning/technology track
• Provide technical training/sharing and sufficient information to the sales team.
• Managing the sales bid process by responding to RFIs & RFPs & Compliance Sheet

Job Requirements

• Diploma, Degree, or Master's degree required. Minimum five (5) years of experience in Microsoft and related industries (e.g., Microsoft 365, Azure, Cybersecurity, Data & AI).
• Strong verbal and written communication skills, experience in IT project delivery/management, Microsoft and related certifications, ability to work under pressure, and an affinity for both sales and technology functions.
• Experienced consultant skilled in proposal and tender writing, with a demonstrated ability to effectively communicate complex information to diverse stakeholders.
• Capable of independent work and completing assignments within given parameters and accepted practices.

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