Software Engineer: AI-Driven CRM/CDP Integrations

REDtone; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading tech firm in Malaysia is seeking a Software Engineer to enhance customer experience through the integration of CRM and Customer Data Platform (CDP) solutions. This role requires strong coding skills and the ability to collaborate with cross-functional teams. The ideal candidate should hold at least a Bachelor's Degree in IT and have some experience in software development or internships. Fresh graduates are encouraged to apply. Competitive salary and opportunities for growth are offered.

Qualifications

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in IT, Computer Science or related qualification.
• 0-2 years of working experience in development and support of software systems.

Responsibilities

• Assist in integrating CRM and CDP systems with various platforms.
• Contribute to the development of omni-channel strategies.
• Utilize AI and machine learning techniques for optimization.
• Write, test, and maintain efficient code for system integration.
• Support the maintenance of scalable system architecture.
• Monitor integration projects from planning to execution.
• Work with cross-functional teams for successful integration.
• Aid in data migration and quality assurance processes.
• Provide technical support and resolve integration issues.
• Identify and implement process enhancements.

Skills

Java

Python

JavaScript

Integration tools and technologies

AI and machine learning frameworks

Education

Bachelor’s Degree in IT or related field

Tools

Kafka

ETL Processes

Job description

A leading tech firm in Malaysia is seeking a Software Engineer to enhance customer experience through the integration of CRM and Customer Data Platform (CDP) solutions. This role requires strong coding skills and the ability to collaborate with cross-functional teams. The ideal candidate should hold at least a Bachelor's Degree in IT and have some experience in software development or internships. Fresh graduates are encouraged to apply. Competitive salary and opportunities for growth are offered.