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A leading technology company in Malaysia is seeking a social media manager to develop and execute strategies that enhance brand visibility and engagement on platforms like Facebook and Instagram. The ideal candidate will have a lively personality, strong communication skills, and a passion for creating engaging content. Experience in social media management and video editing is preferred. Benefits include SOCSO, EIS, annual leave, sick leave, and performance incentives.
Develop and execute social media strategies to build brand awareness, engage target audiences, and drive traffic to the company's SaaS platform. Create engaging and shareable content, including text posts, images, videos, and stories, tailored to different social media platforms (Facebook, Instagram, TikTok, etc.) and target demographics. Manage and maintain the company's social media presence, ensuring consistent branding and messaging across all channels. Monitor social media channels for industry trends, competitor activity, and customer feedback, and proactively respond to comments and messages in a timely and professional manner. Implement community management strategies to foster a positive and engaged online community around the company's brand and products. Analyze social media data and metrics to track campaign performance, identify areas for improvement, and optimize social media strategies to achieve business goals. Collaborate with the marketing and sales teams to align social media efforts with overall marketing campaigns and sales initiatives.