Smartphone & Gadget Advisor Seksyen 7 Shah Alam

Exclusive Factory Mobile Sdn. Bhd.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading mobile technology retailer is seeking a passionate Smartphone & Gadget Advisor for their Shah Alam store. This full-time position involves providing exceptional customer service and offering expertise on mobile devices and accessories. Candidates should have a background in customer-facing roles, excellent communication skills, and a strong knowledge of mobile technology. The role is in a vibrant retail environment and includes competitive compensation and professional development opportunities.

Benefits

Health insurance

Employee discounts

Ongoing training and development programs

Qualifications

• Proven experience in a customer-facing role, preferably in retail or technology.
• Fluent in Bahasa Malaysia and English for effective communication.
• Flexibility to work in a fast-paced retail environment.

Responsibilities

• Engaging with customers to recommend mobile solutions.
• Demonstrating product features to facilitate informed purchases.
• Maintaining a tidy store environment.

Skills

Customer service expertise

Product knowledge of mobile technology

Communication skills

Interpersonal skills

Teamwork

Job description

We are seeking a talented and passionate Smartphone & Gadget Advisor to join our vibrant team at our Shah Alam store. In this full-time role, you will be responsible for providing exceptional customer service and expert advice to help our customers find the perfect mobile devices and accessories to suit their needs. Based in our Shah Alam, Selangor location, you will be a key member of our retail team, contributing to the overall success of our business.

What you'll be doing

• Engaging with customers to understand their needs and requirements, and recommending the most suitable smartphone, tablet, and accessory solutions
• Demonstrating product features and functionalities to help customers make informed purchasing decisions
• Ensuring a seamless and enjoyable customer experience throughout the sales process
• Maintaining a tidy and organised store environment to create a welcoming atmosphere
• Assisting with inventory management and stock replenishment as needed
• Collaborating with the team to achieve individual and store-wide sales targets
• Staying up-to-date with the latest product innovations and industry trends

What we're looking for

• Proven experience in a customer-facing role, preferably within the retail or technology industry
• Excellent communication and interpersonal skills, with the ability to engage with customers of all backgrounds
• Strong product knowledge and a genuine passion for the latest mobile technology
• Proficiency in both Bahasa Malaysia and English, with the ability to communicate effectively
• A team player attitude and a willingness to contribute to the overall success of the store
• Flexibility to work in a fast-paced, retail environment, including weekends and public holidays

What we offer

At EXCLUSIVE FACTORY MOBILE SDN. BHD., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will have the opportunity to grow your career through ongoing training and development programs. Our comprehensive benefits package includes health insurance, employee discounts, and a range of wellbeing initiatives to support your overall health and happiness.

About us

EXCLUSIVE FACTORY MOBILE SDN. BHD. is a leading retailer of smartphones, tablets, and mobile accessories. With a growing network of stores across Malaysia, we are dedicated to delivering an exceptional shopping experience to our customers. Our mission is to empower people to stay connected and engaged with the latest mobile technology. We are a dynamic, forward‑thinking company that values innovation, collaboration, and a commitment to excellence.

If you are excited to join our team and contribute to our continued success, we encourage you to apply now!