Sleep Health Customer Success & Sales Advisor

ResMed; Kuala Lumpur; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading health technology company in Kuala Lumpur is seeking a Customer Support representative. This role involves providing exceptional service and support to consumers regarding sleep health products. Candidates should have a background in telesales, strong communication skills, and be technologically literate. The position requires flexibility for various shifts and aims to drive sales while addressing customer inquiries effectively. Join a culture of excellence at a company dedicated to making the world a healthier place.

Qualifications

• Experience in sales environments is essential.
• Flexibility to work various shifts, including weekends.
• Understanding of Australian Consumer Law relating to retail and manufacturers.

Responsibilities

• Provide exceptional customer service regarding ResMed products.
• Identify and convert sales opportunities from customer enquiries.
• Advocate for the use of ResMed products for better sleep health.

Skills

Experience in a fast-paced inbound or outbound telesales environment

Strong communication skills (both written and verbal)

Problem-solving aptitude

Technologically literate (MS Office, CRM, phone systems)

Ability to work autonomously

Tools

Salesforce

MYOB

Job description

A leading health technology company in Kuala Lumpur is seeking a Customer Support representative. This role involves providing exceptional service and support to consumers regarding sleep health products. Candidates should have a background in telesales, strong communication skills, and be technologically literate. The position requires flexibility for various shifts and aims to drive sales while addressing customer inquiries effectively. Join a culture of excellence at a company dedicated to making the world a healthier place.