Skincare Beauty Advisor

LUXASIA; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading luxury skincare brand is seeking a Retail Associate in Putrajaya, Malaysia. The role involves delivering exceptional sales performance and customer service, while fostering strong customer relationships. Ideal candidates should have relevant retail experience in beauty or skincare, excellent customer service skills, and effective communication in English, with Mandarin proficiency preferred. Join us to innovate and grow in a dynamic environment.

Qualifications

• Relevant retail experience in beauty, skincare, or cosmetic products.
• Pleasant disposition and well-groomed appearance.
• Willingness to commit to retail operational hours.

Responsibilities

• Attend to customer requests and enquiries on skincare products.
• Recommend ideal skincare products to customers.
• Maintain good relationships with customers.
• Assist in retail operations, e.g. stock take.

Skills

Excellent customer service skills

Sales orientation

Effective communication skills in English

Proficiency in Mandarin

Job description

Position purpose

Reporting to the Retail/Sales Operations Executive, this role focuses on representing a luxury skincare brand by delivering exceptional sales performance and customer service, fostering lasting customer relationships and creating a welcoming retail experience.

Key responsibilities

• Attend to customer request and enquiries on skincare products.
• Recommend the ideal skincare product to customers according to their individual preference through knowledge sharing.
• Maintain good relationship with customers to build customer loyalty.
• Basic housekeeping of work area.
• Assist in retail operations, e.g. stock take.
• May be required to be involved in new beauty products launches & related events.

Qualifications

• Relevant retail experience in beauty, skincare, or cosmetic products.
• Excellent customer service skills with a strong sales orientation.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.
• Effective communication skills in English; proficiency in Mandarin is preferred to communicate with Mandarin-speaking customers.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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